Assistant Manager, Loyalty Platform

Assistant Manager, Loyalty Platform (Western Union, LLC, Denver, CO)

Develop and implement new software and maintain and improve existing software. Ensure that software functionality is implemented with a focus on code optimization and organization. Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams. Work with a software development team and Service providers in a geographically distributed structure. Provide coaching to Junior Associates. Work independently on simple to medium complex projects. Help business teams create an intelligent customer engagement strategy using analytics that help them to address leading indicators before they manifest themselves into customer churn. Complete data transformation, advanced feature engineering, Business Intelligence Reporting using tools such as Tableau, Power Bi, and Snowflake, Python programming, model deployments using AWS Sage-maker. Project Management for end-to-end delivery of the products. Solve difficult technology challenges and develop and implement web-based solutions. Measure and improve Loyalty platforms application performance. Interact with customers to solve issues and discuss technical questions. Telecommuting permitted up to 2 days per week. When not telecommuting, must report to Western Union, LLC at 7001 E Belleview Avenue, Denver, CO 80237. Salary Range: $120,000 – $131,250 per year.

Minimum Requirements: Requires a Bachelor’s degree or U.S. equivalent in Computer Engineering, Information Technology, Computer Science, Data Analytics, or related field, plus 3 years of professional experience as a Software Developer, Software Engineer, or any occupation/position/job title involving software development and data analysis.

Must also have the following special skills:

3 years of professional experience utilizing architecture design concepts, object-oriented design, and techniques; 3 years of professional experience designing methods to gauge program effectiveness; 3 years of professional experience designing and implementing data decision support systems to measure projects effectiveness and business prospects; 3 years of professional experience utilizing logical and physical database architectures and operating systems; and 3 years of professional experience utilizing agile and iterative development methodologies.

Apply online at https://careers.westernunion.com

Referral Bonus – $500 (Subject to Employee Referral Policy).  Eligible to internal employees only.

Annual base salary gross:  $120,000 – $131,250 USD. The base salary range represents the anticipated low and high end of the Western Union salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of Western Union’s total compensation package for employees. Other rewards and benefits include short term incentives, health insurance (several options to choose from), accident and life insurance, access to the best in class learning and development platforms, to name just a few! To view more details of our benefits, visit us here: https://mywubenefits.com/. In addition to the annual salary, this role is also eligible to receive an annual bonus.

Estimated Job Posting End Date:

08-11-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.