Our Purpose

Our employees value improving lives. Supported by an organizational culture that prioritizes teamwork with purpose, they strive each day to create a more inclusive economy — one where progress and prosperity can reach more individuals, families, and communities than ever.

If work with a purpose matters to you, learn more about all we give, and get back, as #WUEmployees.

Join us
Our People

Our Purpose

Our employees want to feel that our work improves the quality of life for others. We take pride in creating a more inclusive economy where progress and prosperity touch more lives.

Learn more about what we give of ourselves and get back as #WUemployees.

Join us
Employee demonstrating a tablet device to a woman

Our Purpose

Our employees want to feel that our work improves the quality of life for others. We take pride in creating a more inclusive economy where progress and prosperity touch more lives.

Learn more about what we give of ourselves and get back as #WUemployees.

Join us
Employee demonstrating a tablet device to a woman

The Western Union Foundation

The Western Union Foundation believes that education is the surest pathway to economic opportunity. The Foundation collaborates with non-profit organizations around the world to help empower forcibly displaced and marginalized communities with the skills and education needed to succeed in today’s technology-driven global economy.

Opportunity beyond borders program

Opportunity Beyond Borders

Photo Credit: Re:Coded, Turkey

Opportunity Beyond Borders is the Foundation’s $15 million commitment, to be invested by 2022, providing vulnerable youth with the skills and education needed to succeed in today’s digital economy.

Learn more

Employee Engagement

Employees are one of the Foundation’s largest contributors. Each employee is given one paid personal day for philanthropy. Employees donate both their time and treasure to Foundation efforts around the globe.

Learn more

Disaster relief

Disaster Relief

Photo Credit: International Medical Corps, Philippines

The Foundation also provides funding to communities in crisis through disaster relief and other humanitarian efforts,
with a unique model that allows the Foundation to quickly mobilize support for non-profit organizations on the ground when disasters occur.

Since 2001, we have responded to more than 200 efforts in 74 countries with more than $18 million in support.

Learn more

Watch video

Awards & Accolades

Environmental, social, and governance

The Western Union annual Environmental, Social, and Governance (ESG) Report is an in-depth summary of our approach and progress on topics including inclusive innovation; diversity, equity & inclusion; environmental stewardship; moving money with integrity; and corporate governance.

2020 ESG report
CEO Hikmet Ersek

“Throughout our company’s 170-year history, we have always been bridge builders. In 1851, this meant uniting a vast web of telegraph lines into a cohesive network. In 2020, it meant enabling nearly 150 million customers in over 200 countries and territories to send and receive funds from almost anywhere in more than 130 currencies, as a global pandemic raged. It also meant finding new ways to live our purpose— moving money for better.”

Hikmet Ersek

President & Chief Executive Officer

CEO Hikmet Ersek

Hikmet Ersek

President & Chief Executive Officer

“Throughout our company’s 170-year history, we have always been bridge builders. In 1851, this meant uniting a vast web of telegraph lines into a cohesive network. In 2020, it meant enabling nearly 150 million customers in over 200 countries and territories to send and receive funds from almost anywhere in more than 130 currencies, as a global pandemic raged. It also meant finding new ways to live our purpose— moving money for better.”

Innovation for better

The WU Way

To support our vision of being the leader in cross-border, cross-currency money movement and payments, we believe in the WU Way. The WU Way is about changing the way we work, delivering a better customer experience, and driving growth. This approach guides our behavior and provides employees with Lean and Agile tools to help deliver better value to customers.

WU Way Stars

Our WU Way Stars awards recognize and reward employees who exhibit these behaviors. Peers and leaders nominate their colleagues for demonstrating measurable improvements and adding value to the organization and our customers. Winners are selected each quarter, with top award recipients chosen yearly.

Board Director
Board Director

Techstars

In 2019, Western Union kicked off a three-year program with Techstars. This U.S.-based, mentorship-driven accelerator program invests in and works with global, innovative seed-stage companies in the payment tech space.

Hometown partnership

Western Union connects people from all walks of life worldwide. So actively supporting the NBA’s Denver Nuggets — with their globally diverse team playing at the top of a sport beloved internationally for its fast and exciting pace (not unlike our global payments services) — made perfect sense.

In 2017, we became the team’s first jersey patch sponsor, elevating our brand visibility to international audiences even higher. You’ll find our bright yellow logo featured at games, on social media, and of course, on all Nuggets jerseys.

“We come together to bring out the best in each other to serve our global customer base. As one of the world’s most popular sports, basketball transcends borders and brings people together. We’re thrilled to continue sharing our support and pride with our community, our customers, and those around the world who are passionate fans of the game.”
– President & CEO, Hikmet Ersek

WU video

Employee engagement

WU Listens

Diverse talent is our greatest asset. WU Listens is our employee experience program based on a continuous listening strategy. The results of these brief, real-time monthly and quarterly surveys enable engagement discussions and build satisfaction across our multi-generational global workforce. Additionally, the program lets us better target regional actions, where priorities can diverge based on local culture, offices, amenities, and so forth.

Group of people having coffee
Bravo!

Bravo! recognition program

Bravo!, our global employee recognition program, is a fun, easy way to acknowledge key service milestones and celebrate how employees are demonstrating the WU Way. Bravo! points are awarded over time and, as they accrue, can be exchanged for goods and services through an online purchasing system — so employees get to select the rewards they want most.

In 2020 alone:

In 2020 alone:

Join us