Western Union
Join us in connecting
the world
Connect with #WUCareers online!
Sending more than money
We believe in the work we do, why we do it, and who we hire to get it done.
If you believe in achieving more, explore a career with Western Union.
Our Purpose
When money moves, great things happen. Families support loved ones. A child goes to school. Aid is given. Businesses and communities thrive.
Our People
Western Union’s diverse workforce is our greatest asset — and we’re committed to ensuring those unique voices are heard and amplified.
Our Passion
We relentlessly innovate for our global customers and partners. Skilled forward-thinkers keep that drive alive — and hiring them fuels our future success.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.
Vilnius, Lithuania
"It’s amazing being part of a global, innovative, and customer-centric company. Imagine a day connecting with colleagues from Hong Kong, Singapore, Australia, France, UK, Canada, and the U.S.A!
As a people manager, I get to coach and mentor in a company that supports the career development and growth of employees and present/future leaders."
Global Back Office Operations Leader |
Denver, U.S.A.
"Western Union has allowed me to grow personally and professionally, providing opportunities to participate in leadership development programs and network with leaders in the organization. The company truly understands the value of cultivating talent from within."
View similar jobsFinance Manager |
Santa Ana, Costa Rica
"Even as a new employee, I’m happy to see how teams collaborate and guide each other, which has made it easier for me to understand our robust company tools and business processes. My teammates have shown willingness and a lot of empathy as well."
View similar jobsGlobal Pricing Analyst |
Pune, India
"I am part of a team that creates delightful, intuitive experiences that help our customers move money for better. We act as Western Union customer advocates, driven by the mantra of how we can make our platforms/channels better for our customers. We also make sure to build solutions for the organization that will continue to drive greater customer adoption, delight, and retention."
View similar jobsGlobal Head of User Experience |
Manila, Philippines
"I’ve been an Escalations Analyst since 2014, and it is life-changing to work for a company that supports my passion and core values. My team’s priority is customer satisfaction, so we strongly value feedback. We work hard to resolve issues quickly, creating more positive experiences for our customers."
View similar jobsCustomer Care Escalations Analyst |
Peterborough, UK
"I help create empowered and engaged teams who provide exceptional customer experience and service delivery. We support our customers with time-sensitive payment queries, with an emphasis on first-time resolution and quality. I also collaborate with global departments to ensure payments are successfully delivered. It’s rewarding to facilitate problem-solving sessions and observe our teams working at various stages."
View similar jobsClient Services Leader |
Paris, France
"My team tackles a variety of laws, issues, and customer needs. Working at Western Union encourages me to be more efficient and communicate clearly to get the proper support and correct information for our operations. It also feels like I’m traveling every week as I work with colleagues from different countries to help reach our company objectives."
View similar jobsOperations Manager |
Lima, Peru
"Working with people with various cultures and who speak different languages is not a barrier for Western Union. I love everyone’s willingness to help, and how we treat each other like family. It’s the first time I’ve experienced this kind of commitment to employees’ growth and respect for work-life balance."
View similar jobsMarketing Assistant |
São Paulo, Brazil
"We offer safer and better services for our customers by ensuring compliance. I lead a team that helps ensure that our department follows all the rules and regulations and our platform is not used for illegal purposes. We work closely with others to find ways to improve our customer experience without compromising the safety and sustainability of the business."
View similar jobsAML Compliance Director |
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.
Vilnius, Lithuania
"It’s amazing being part of a global, innovative, and customer-centric company. Imagine a day connecting with colleagues from Hong Kong, Singapore, Australia, France, UK, Canada, and the U.S.A!
As a people manager, I get to coach and mentor in a company that supports the career development and growth of employees and present/future leaders."
Global Back Office Operations Leader |
Denver, U.S.A.
"Western Union has allowed me to grow personally and professionally, providing opportunities to participate in leadership development programs and network with leaders in the organization. The company truly understands the value of cultivating talent from within."
View similar jobsFinance Manager |
Santa Ana, Costa Rica
"Even as a new employee, I’m happy to see how teams collaborate and guide each other, which has made it easier for me to understand our robust company tools and business processes. My teammates have shown willingness and a lot of empathy as well."
View similar jobsGlobal Pricing Analyst |
Pune, India
"I am part of a team that creates delightful, intuitive experiences that help our customers move money for better. We act as Western Union customer advocates, driven by the mantra of how we can make our platforms/channels better for our customers. We also make sure to build solutions for the organization that will continue to drive greater customer adoption, delight, and retention."
View similar jobsGlobal Head of User Experience |
Peterborough, UK
"I help create empowered and engaged teams who provide exceptional customer experience and service delivery. We support our customers with time-sensitive payment queries, with an emphasis on first-time resolution and quality. I also collaborate with global departments to ensure payments are successfully delivered. It’s rewarding to facilitate problem-solving sessions and observe our teams working at various stages."
View similar jobsClient Services Leader |
Manila, Philippines
"I’ve been an Escalations Analyst since 2014, and it is life-changing to work for a company that supports my passion and core values. My team’s priority is customer satisfaction, so we strongly value feedback. We work hard to resolve issues quickly, creating more positive experiences for our customers."
View similar jobsCustomer Care Escalations Analyst |
Paris, France
"My team tackles a variety of laws, issues, and customer needs. Working at Western Union encourages me to be more efficient and communicate clearly to get the proper support and correct information for our operations. It also feels like I’m traveling every week as I work with colleagues from different countries to help reach our company objectives."
View similar jobsOperations Manager |
Lima, Peru
"Working with people with various cultures and who speak different languages is not a barrier for Western Union. I love everyone’s willingness to help, and how we treat each other like family. It’s the first time I’ve experienced this kind of commitment to employees’ growth and respect for work-life balance."
View similar jobsMarketing Assistant |
São Paulo, Brazil
"We offer safer and better services for our customers by ensuring compliance. I lead a team that helps ensure that our department follows all the rules and regulations and our platform is not used for illegal purposes. We work closely with others to find ways to improve our customer experience without compromising the safety and sustainability of the business."
View similar jobsAML Compliance Director |
Working in the communities we serve
Ever wanted to work for a truly global team? Hover over any map dot to see the estimated number of employees* in some of our critical locations. (When you go to Find Jobs, search all of your preferred locations to view roles in cities that may not be reflected here.)
A cross-border payment platform leader
We provide a full range of money transfer and payment options to a broad spectrum of customers. Our defining mission, however, is innovating solutions for retail customers that integrate expanding digital capabilities with a truly global reach.
Digital inclusion is key to that strategy — and a major growth-driver for our business. For a sense of Western Union’s peerless leadership in cross-border and cross-currency money movement and payments, the following numbers speak for themselves.
Awards & accolades
It’s not why we do what we do, but it’s nice to be noticed.
Consumer Payments
Innovation Awards
Best Fraud
Prevention Program
Recruitment Effectiveness
Award
Innovative Lawyer Award for Innovations in Operations: New Products and Services
Best Payment Innovation: Transactions
Most Trusted Money
Transfer Company in Asia
Top Robotics/RPA Implementation in CEE
Top 100 Companies Supporting Healthy Families and Communities
Philippines’ Best Workplaces
(Western Union Philippines)
Great Place To Work
(Western Union Lithuania)
Great Place To Work
(Western Union Pune TEC)
Great Place To Work
(Western Union Philippines)
Great Place To Work
2019 & 2021
Top 100 Workplaces with the
Most Innovative Cultures
“Way To Go”
Employer Champion
Gender-Equality Index
Corporate Equality Index
Top 100 Workplaces with the Greatest Diversity and
Inclusion Initiatives
Inclusiveness@Work
100 Best Adoption-Friendly Workplaces
Top 1000 Companies with the Strongest Female Leaders
Top 1000 Companies Worldwide
for Millennial Women
Your candidate journey with Western Union
Just as our hiring teams use the interview process to determine your skills, qualifications, and cultural fit, you will also be evaluating whether Western Union is the right fit for you. As you research the company, we encourage you to ask any questions that will help your career decision-making process.
Below we’ve outlined the various stages that most can expect to experience as a candidate with Western Union.
Search & Apply
- Explore our opportunities
- Create a profile
- Submit your application (you can check your status or update your profile any time)
Recruiter Connect
- If your qualifications fit the role, a Recruiter will schedule an introduction call
- A skills assessment may be required
Manager Interview
- Your application is reviewed by a Hiring Manager and, if you’re qualified, interviews come next
- Your Recruiter will maintain contact during the process
Joining Us
- If selected, we first extend a verbal offer
- If you confirm your continued interest in the position, you’ll receive a written conditional offer of employment
- Country-specific, pre-employment checks are initiated prior to your
start date
#WelcometoWU
- Our onboarding team will email you details on start date and any additional documentation for signature
- You’ll receive a welcome email from your Hiring Manager prior to your start date
- Your team will be waiting for you to officially #JoinWU!
- Explore our opportunities
- Create a profile
- Submit your application (you can check your status or update your profile any time)
- If your qualifications fit the role, a Recruiter will schedule an introduction call
- A skills assessment may be required
- Your application is reviewed by a Hiring Manager and, if you’re qualified, interviews come next
- Your Recruiter will maintain contact during the process
- If selected, we first extend a verbal offer
- If you confirm your continued interest in the position, you’ll receive a written conditional offer of employment
- Country-specific, pre-employment checks are initiated prior to your
start date
- Our onboarding team will email you details on start date and any additional documentation for signature
- You’ll receive a welcome email from your Hiring Manager prior to your start date
- Your team will be waiting for you to officially #JoinWU!
#WUSocial
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