IT, Management Information Systems
Staff Software Engineer in Austin, TX
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Role Responsibilities
As a Staff Software Engineer supporting the Global Bill Payments platform at Western Union, you are an Individual Contributor (IC) responsible for the architectural integrity and technical evolution of mission-critical systems. You will be a key technical leader shaping the architecture for future high-scale, mission-critical bill payments platform. You will combine deep hands-on engineering with architectural influence on design systems that are resilient, scalable, and built for global impact. This role offers the opportunity to drive technical direction, simplify complex legacy flows, and help build a modern, cloud-ready platform that supports customers across US and IST time zones.
- Lead the design and evolution of a simplified, high-performance, and globally scalable Bill Payments architecture
- Define and influence architectural decisions across services, APIs, data flows, and infrastructure strategy
- Design and implement microservices-based systems supporting high-volume, real-time financial transactions
- Partner with engineers, product managers, and business stakeholders across global teams to deliver end-to-end solutions
- Act as a trusted domain expert for Bill Payments, guiding technical direction and system evolution
- Improve system reliability, performance, and scalability through deep technical analysis and hands-on optimization
- Ensure architecture and implementations meet enterprise-grade standards for security, compliance, and resilience
- Translate complex business requirements into elegant, scalable, and maintainable technical solutions
- Champion engineering best practices including CI/CD, automated testing, and modern Agile delivery practices
- Contribute to strengthening engineering culture through collaboration, mentorship, and technical leadership
- Explore and evaluate emerging technologies, including AI-enabled development tools, to enhance engineering efficiency and system intelligence
Role Requirements
- Bachelor’s degree in computer science or related field with 8+ years of experience, or master’s degree with 6+ years of experience
- Strong hands-on software engineering experience in Java/J2EE, frameworks such as Spring Boot,
- Strong hands-on experience with AWS, RDS, Postgres
- Deep expertise in computer science fundamentals including data structures, algorithms, OOP, and system design
- Proven experience designing and delivering distributed, microservices-based architectures at scale
- Strong experience with SQL databases, data modeling, and building reliable data-driven systems
- Hands-on experience building APIs, web services, and enterprise system integrations (XML/JSON)
- Solid experience with AWS cloud services and cloud‑native application design
- Strong experience with CI/CD pipelines, automated testing frameworks, and Test-Driven Development (TDD)
- Demonstrated ability to lead architecture design discussions and influence technical direction across teams
- Experience working in Agile environments with iterative, fast-paced delivery cycles
- Strong analytical and problem-solving skills with the ability to thrive in complex and ambiguous environments
- Experience collaborating across globally distributed engineering teams and time zones
- Ability to operate effectively as a hands-on engineer while driving architectural strategy in an IC role
- Strong communication skills with ability to influence and align technical and business stakeholders
- Nice to have experience in financial services, payments, or highly regulated domains
- Nice to have experience with hybrid cloud architecture
- Nice to have exposure to AI platforms, prompt engineering, explainable AI, or applied AI in enterprise engineering workflows
- Nice to have experience modernizing monolithic or legacy systems into cloud-native, distributed architectures
- *Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.
Work Shift
HYBRID – Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
Location: 11902 Burnet Rd., Suite 350, Austin, TX 78758
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your United States specific benefits include:
- Medical, Dental, Vision, and Life Insurance
- Tuition Assistance Program
- Employee Discount Program
- Parental Leave
- 401K Plan
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Salary
The base salary range is $125,000 – $155,000 per year; total on-target earnings include a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.
Other Details
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date:
05-18-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Our customer is at the heart of everything we do. Learn more:
Apply Today!
About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union Listens
We hold employee surveys through our employee engagement tool, Western Union Listens, benchmarking our results against global peers. We use the results to continually improve our culture and workplace, and encourage managers to review, discuss, and take action on survey findings with their teams.
In 2024, the employee participation rate reached 84%.
Western Union Game Changers Global Recognition Program
Recognition is a critical link to performance, inclusion, diverse ideas, and fostering a workplace where our employees connect, show their appreciation, and feel valued. At Western Union, our recognition is about moments that matter.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.
