Marketing
Product Owner
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Product Owner– Pune, India
Do you thrive at the intersection of compliance, technology, and product delivery? Are you skilled at partnering with business and technical teams to deliver solutions that meet evolving regulatory requirements? If you have experience managing complex product portfolios, defining compliance-driven requirements, and driving successful project execution, we invite you to join Western Union as a Product Owner and play a key role in strengthening our global compliance capabilities.
Role Responsibilities
- Organizing and effectively running the daily activities of Western Union’s List Processing and Screening Portfolio for Agent and Account Based Relationships.
- Primary responsibilities include building and maintaining relationships with leaders and key stakeholders to understand, articulate, and communicate strategic priorities.
- Collaborate with various groups around the globe, to become a SME for key workstreams.
- Will require effective communication of enhancements, issues, and updates to leaders and stakeholders in both small and large forums.
- Will require feature and enhancement management to the program to support product or regulatory needs.
- Feature management, business requirement development, creation of user stories, acceptance criteria creation, and backlog management, prioritization and close alignment with development of scrum teams.
- Will function as a core member of an enterprise team, consistent of product managers, analysts, scrum masters, application developers, testers, and business owners/stakeholders.
- Key components of job performance are quality, productivity, and effective communication. May participate on project teams representing AML Compliance.
Role Requirements
- Demonstrated knowledge of Sanctions and AML/Banking Regulations strongly preferred.
- Demonstrated analytical and problem-solving skills.
- Demonstrated written and verbal communication skills. Detail oriented.
- Must possess well developed interpersonal skills and be able to function well within a team-oriented environment.
- Must be able to perform independently with minimal supervision and with a high level of autonomy.
- Able to take a lead role and provide leadership to others in the department.
- Demonstrated ability to effectively communicate with both technical and business partners.
- Capable of balancing pressure and deadlines with changing priorities.
- Ideal candidate will have demonstrated experience in delivering well-documented user stories and requirements.
- Working knowledge of MS Suite is preferred.
- Prefer experience in compliance including knowledge and understanding of anti-money laundering acts, laws, and regulations as well as anti-money laundering issues and trends.
- Familiarity with Agile frameworks (Scrum, Kanban, SAFe, XP, etc) and tools such as Jira, Confluence, and Figma.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your India specific benefits include:
- Employees Provident Fund [EPF]
- Gratuity Payment
- Public holidays
- Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
- Annual Health Check-up
- Hospitalization Insurance Coverage (Mediclaim)
- Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
- Cab Facility
- Relocation Benefit
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, solve problems together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-MT # LI-Hybrid
Estimated Job Posting End Date:
08-10-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Our customer is at the heart of everything we do. Learn more:
Apply Today!
About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union Listens
We hold employee surveys through our employee engagement tool, Western Union Listens, benchmarking our results against global peers. We use the results to continually improve our culture and workplace, and encourage managers to review, discuss, and take action on survey findings with their teams.
In 2024, the employee participation rate reached 84%.
Western Union Game Changers Global Recognition Program
Recognition is a critical link to performance, inclusion, diverse ideas, and fostering a workplace where our employees connect, show their appreciation, and feel valued. At Western Union, our recognition is about moments that matter.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.
