IT, Management Information Systems
Application Architect
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Austin, TX
Western Union is seeking an Application Architect with 5+ years of experience designing, developing, and deploying scalable applications and microservices-based solutions. The ideal candidate has strong hands-on software engineering experience, a solid understanding of cloud-native architectures, and a passion for solving business challenges through technology. This role partners with engineering, product, and business teams to design effective solutions, improve application performance, and support the adoption of modern development practices, including AI-assisted software development tools.
Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.
Role Responsibilities
- Hands-on coding architect working with engineering and business partners to define and build out complex solutions driving value through business process simplification, automation and new product capabilities and AI-driven innovations
- Demonstrate strong capabilities in assessing business needs while providing creative and effective solutions aligned with modern AI and data-driven technology standards
- Product solutioning end-to-end new innovations, including embedding AI capabilities into core product workflows with iterative improvements
- Support and contribute to developer productivity initiatives.
- Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development
- Apply established engineering best practices and leverage AI-assisted development tools.
- Proven ability to improve developer productivity through AI-assisted coding practices, including code generation, automated unit test creation, and documentation synthesis.
- Follow established security, compliance, and development standards.
- Familiarity with integrating AI tools into developer workflows (IDEs, CI/CD pipelines, code review systems)
- Proven ability to understand business and ability to contribute to technology direction that drives measurable business improvements
- Awareness of emerging AI development tools and practices.
Role Requirements
- BS in Computer Science, Software Engineering, or related field with 5+ years of professional experience, or MS with 3+ years of experience, or equivalent practical experience.
- 5+ years of hands-on software engineering experience developing enterprise applications using technologies using Java, Python, or similar object-oriented languages. Includes demonstrated experience delivering production software through the full software development lifecycle, including architecture, coding, testing, deployment, and support.
- 3+ years of experience designing and implementing RESTful APIs and microservices-based architectures.
- 3+ years of experience building and operating cloud-native applications at scale, preferably on AWS (Lambda, ECS, API Gateway, S3, DynamoDB, RDS, etc.).
Preferred Skills
- Experience in fintech domains, including payments, risk management, compliance, fraud detection, banking, or financial services.
- AWS Developer Associate, AWS Solutions Architect, or equivalent cloud certification.
- Experience implementing AI-enabled products using LLMs, agentic workflows, vector databases, RAG architectures, or AI orchestration frameworks.
- Experience driving developer productivity initiatives and AI-assisted software engineering practices at team or organizational scale.
Work Shift
HYBRID – Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your United States specific benefits include:
- Medical, Dental, Vision, and Life Insurance
- Tuition Assistance Program
- Employee Discount Program
- Parental Leave
- 401K Plan
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Salary
The base salary range is $125,000 – $150,000 per year; total on-target earnings include a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.
Other Details
As part of the application process, all applicants are required to take live assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-HD1
Estimated Job Posting End Date:
09-25-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Our customer is at the heart of everything we do. Learn more:
Apply Today!
About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union Listens
We hold employee surveys through our employee engagement tool, Western Union Listens, benchmarking our results against global peers. We use the results to continually improve our culture and workplace, and encourage managers to review, discuss, and take action on survey findings with their teams.
In 2024, the employee participation rate reached 84%.
Western Union Game Changers Global Recognition Program
Recognition is a critical link to performance, inclusion, diverse ideas, and fostering a workplace where our employees connect, show their appreciation, and feel valued. At Western Union, our recognition is about moments that matter.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.
