Compliance
Senior Manager, Global Regulatory Management – International Licensing
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
- Responsibility and management for maintaining compliance with global money transmission laws through the oversight and direction of global licensing.
- Primary liaison between regulators and senior management to communicate licensing concerns, violations, monetary penalties and appropriate resolutions related to licensing and reporting.
- Management of relationships with regulators, examiners, banking partners and agents globally as it relates to licensing matters
- Ensuring uniformity in presentation of Western Union's regulated businesses to examiners, regulators, auditors, prospective agents and banking partners globally.
- Development and implementation of policies, procedures, internal controls and process improvements for the Global Regulatory Management team.
- Management, oversight and development of a global staff
- Minimum of ten years of relevant experience in complex retail/consumer financial services/payment services organizations with multiple financial products, or in a regulatory agency or law firm specializing in payment services compliance issues.
- Minimum of ten years of experience in any of the following areas: regulatory oversight, general financial compliance, risk-based compliance, exam management, Bank Secrecy Act or anti-money laundering compliance.
- Substantive understanding of retail/commercial financial services products.
- Substantive understanding of anti-money laundering regulations money transmission laws within the banking/financial services industry.
- Ability to distill and discern important information from regulatory guidance, statutes and regulations, audit findings, and other documents and determine how it impacts the business.
- Understanding of regulatory requirements vs. “best practices” in compliance is critical.
- Must have a global perspective.
- Must have the ability to work closely with the businesses.
- Expertise with global financial industry regulatory requirements.
- Bachelor's degree or equivalent work experience required; a law or other graduate degree strongly preferred.
- Strong analytical skills, strategic thinker, strong, decisive, and action-oriented.
- A strong leader, team player, and team builder who is able to navigate through diverse cultures and develop strategies in the face of an increasingly-regulated landscape and act as a conduit to collaborate with subject matter experts and to influence regulators.
- Well-established background in managing a team in compliance within the financial/payment services industry and able to navigate through diverse cultures and develop strategies in the face of an increasingly regulated landscape.
- Will hold people accountable.
- Decisive and engaging.
- An effective communicator in groups and one-on-one, who can instill pride and passion both internally and externally.
- A motivator and a coach who can persuade others to adapt.
- CAMS/CFCS certified preferable
- Paid sick leave and vacation leave
- HMO coverage with dependents from day 1 of employment, subject to insurer's review
- Hybrid working arrangement
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Estimated Job Posting End Date:
03-27-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Our customer is at the heart of everything we do. Learn more:
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About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union Listens
We hold employee surveys through our employee engagement tool, Western Union Listens, benchmarking our results against global peers. We use the results to continually improve our culture and workplace, and encourage managers to review, discuss, and take action on survey findings with their teams.
In 2024, the employee participation rate reached 84%.
Western Union Game Changers Global Recognition Program
Recognition is a critical link to performance, inclusion, diverse ideas, and fostering a workplace where our employees connect, show their appreciation, and feel valued. At Western Union, our recognition is about moments that matter.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.
