Manager, Solution Engineering

Role Responsibilities 

As a Solution Engineering Manager, you will lead our Enterprise Integration Platform team, which is responsible for managing critical initiatives and driving growth to enable rapid scaling of both new and existing customer-facing products. The work you and your team will do each day will directly impact our customer experience and business outcomes by designing, building, and operating secure, high-performance services.

• Grow and shape a team of talented engineers, working alongside both product and solution architecture to deliver services which enable rapid and effective integration with multiple 3rd party verification partners.
• Lead the planning and execution of the work for your team daily, ensuring alignment with strategic objectives, delivery timelines, and appropriately navigate conflicting priorities.
• Partner with product and functional leaders to define and prioritize the work your team will be responsible to deliver across each quarter.
• Provide clear, concise, and timely updates to stakeholders.
• Ensuring technical excellence, the work accomplished by your team achieves quality, security, availability, performance, and resiliency targets.
• Create an environment for your team to thrive, where they are effective, productive, and proud that the work they accomplish is best in class.
• Challenge the status quo, identifying opportunities and innovative solutions to improve service performance and customer experience.

Role Requirements 

• Solid experience, hands on and leading a team, in building and operating scalable API platforms and real-time applications.
• 10+ years of progressive experience and a proven track record of delivering complex, mission critical systems.
• Experience directly managing engineers, including hiring, training, motivating, and measuring performance.
• Proven experience in solution design refinement, code reviews, pull request management.
• Strong experience with AWS, Java, Spring Boot, REST API, Sprint Batch, Core Java, Kafka, Container Orchestration, Cluster Management, Microservices and Event Driven Architecture.
• Proven ability to lead, influence, and motivate cross-functional, global teams and stakeholders.
• Excellent communication, presentation, and stakeholder management skills.
• Experience working in agile SDLC methodologies and hybrid project management environments.
• Strong sense of responsibility to drive delivery and accountability.
• Desire to learn.
• Strong troubleshooting, problem-solving, and diagnostic skills.
• Experience in Money Transfer, Risk, FinTech, Banking, Payments, Regulatory Compliance are a plus

Work Shift 

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Checkup
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Relocation Benefit

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Other Details 

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-AK1 #LI-Hybrid

Estimated Job Posting End Date:

03-27-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.