Senior Manager, Human Resources

Senior Manager, Human Resources– Pune, India        

Are you an experienced and passionate HR leader who thrives in a fast‑paced, high‑performance environment? Do you enjoy partnering with leaders to drive business impact while fostering a culture where every employee feels a strong sense of belonging and is treated fairly? If this resonates with you, join Western Union as Senior Manager, Human Resources.

Western Union powers your pursuit.

As strategic leader, you will partner with Regional HR Partners, HR Centers of Expertise, and executive leaders across the organization. You will develop and implement people strategies to deliver on business goals, aimed at driving a high performing, pay for performance, highly engaged culture.  You will facilitate people programs that optimize all relevant KPIs including cost. 

Role Responsibilities

• Support VP-HRBP in all aspects aligning India people strategy with business goals and growth, tactically and strategically. Primary focus will be partnering with the business leaders focusing on talent in India, however the role will have exposure outside of India.
• Analyze trends and metrics in partnership with HR Operations, regional HR Partners and HR Centers of Expertise to develop solutions, programs, and policies. Uses data to coach leaders and make informed decisions and measure the effectiveness of HR initiatives.
• Provide HR policy guidance and interpretation to management inside and outside of India, focusing on Directors and above. Acts as a key member of the India Site Leadership Team to drive transformation projects across India.
• Partner closely with the HR Operations team in APAC which focuses on the Sr Manager and below population.

Role Requirements  

• 15+ years of progressive HR Business Partner (or equivalent) experience, proficient in all areas of human resources, ideally in large, multinational corporations.
• Must be a strategic leader with sound technical skills, analytical ability, and attention to detail with the appropriate balance of strategy and execution.
• Understand how to support changes in our HR Operating Model and ensure HR support is being provided by the appropriate resources; has proven experience standing up employee self-service and manager self-service.
• Display solid business and financial acumen; understands business operations.  Able to develop deep understanding of the business, industry trends, and external factors that may impact the organization and use this knowledge to develop proactive HR strategies. 
• Understands the latest technologies, software, and tools used in the industry.  
• Have knowledge of end-to-end HR processes, trends, related laws, labor codes and other relevant HR regulations.
• Maintain strong working relationships with executive leadership and stakeholders across the company through relationship building and thought leadership. Proven ability to influence leaders to outcomes and navigate complex situations. 
• Shows strong quantitative and analytical skills; ability to define and solve problems quickly, while maintaining focus on the bigger picture.  
• Displays excellent verbal and written communication skills. Able to package and present complex analysis and recommendations clearly and comfortably. 
• Expertise in leading change; ADKAR certification will be a strong plus.
• This role may require domestic and/or international travel. 

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India-specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Checkup
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-AK1 #LI-Hybrid

Estimated Job Posting End Date:

02-27-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.