Supervisor, Anti Money Laundering Compliance (Consumer Monitoring and Investigation)

Supervisor, Anti Money Laundering Compliance (French language) – Vilnius, Lithuania 

Do you want to be part of a specialist team that helps prevent money laundering, terrorist financing, human trafficking, and other fraudulent activities? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as a Supervisor, AML Compliance.  

  

Western Union powers your pursuit. 

This position is responsible for the management and on-going development of procedures to analyze possible suspicious activity by customers and agents of Western Union and its affiliates to minimize exposure of the company to potential risk. The incumbent has responsibility for anti-money laundering requirements for assigned functions and decision responsibility may be shared with successive management levels. May play a key role as the liaison between the AML Compliance department and various law enforcement personnel, fielding and fulfilling inquiries relating to money transfer and money order subpoenas and related issues. Responsible for analyzing trends and developing recommendations for business policies. Supervises several staff positions, forecasts staffing needs, and allocates resources to ensure timely work completion. This position is responsible for developing and motivating staff to achieve departmental objectives. Has general working knowledge of management practices, professional and/or administrative, problem-solving, decision-making, and analytical skills. Executes policies that may affect the organizational unit and may coordinate activities with others outside the department as appropriate. 
 
Role Responsibilities 

• Manage a team of up to 15 people and to minimize the risks associated with money laundering and other illicit activities through development and implementation of AML related documents and procedures.

• Oversee the team, their daily operations, and to get them motivated and meet set objectives.  

• Analyze trends, participate in ongoing AML projects, focus on risks and together with compliance stakeholders contribute to recommendations for process improvements. 

• Maintain current desk procedures.  

• Manage day to day workload to ensure SLAs are achieved.  

• Identify process improvements and make recommendations to improve procedures and / or system changes.  

• Process high risk approvals, ensuring that proper protocols have been followed.  

Role Requirements 

• Higher education or equivalent experience in AML Compliance, investigations or risk-based role within financial services. 

• Working knowledge of MS Office, especially strong MS Excel skills and Power BI (preferred).

• Understanding of appropriate Money Services Business regulatory requirements, the Bank Secrecy Act and their effect on our business. 

• Ability to mentor and lead the team. 

• Good communication, time management and teamwork and collaboration skills. 

• Proven ability to make independent professional decision-making related to possible risks posed to Western Union. 

• Fluency in English and French languages. 

• You must be detail-oriented, able to multitask, and work well under pressure.  

• Analytical and problem-solving skills. 

We make financial services accessible to humans everywhere. Join us for what’s next.  

Western Union is positioned to become the world’s most accessible financial services company – transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.  
  

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.  

  

Salary  

The monthly gross base salary range is 2,658 – 3,920 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary based on candidate’s qualifications, skills and competencies.  
   

Benefits  

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.  
  

Your Lithuania specific benefits include:  

• Private Health Insurance (3 options)  

• Life & Accident Insurance  

• Additional days off  

• Wide variety of discounts and special offers  

• ⁠Free Fitness facilities  

• Volunteering activities  

• Referral program

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives, which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.    

  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 
   

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

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Estimated Job Posting End Date:

11-23-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.