Manager, Business Development

Manager, Business Development – Tokyo, Japan

Are you an experienced sales leader, who is good at prospecting and closing large deals and growing the business over multi-year deals? Do you enjoy the fast pace of digital payments space and want to work for a global leader in cross-border payments delivering services across channels – retail and digital? Join Western Union as a Manager, Business Development. 

Western Union powers your pursuit.

In this critical role, you will be managing large accounts and accountable for prospecting, negotiating, signing contracts with new agents, collecting required documents, submitting complete full packages, driving the activation process and training the location.

 Able to take full ownership of the following:

Role Responsibilities:

• Responsible account manager for large accounts with a focus on growth in revenue
• Responsible for owned store strategy and execution, ramp up and open, as well as operate own Western Union stores to ensure they achieve full revenue potential.
• Manage and grow team of FLAs throughout owned stores with a focus on transaction and revenue growth
• Makes regular visits to high performing locations and identifies and addresses issues within the current network
• Accountable for meeting productivity targets and overall revenue of all locations within territory and manage Agent lifecycle in territory.

.

Role Requirements:

• To be successful in this role you will have at least 6-7 years (including 2-3 years’ experience leading teams) of sales and business development experience in Remittance, Digital Payments and Banking industries.  Experience in direct-to-consumer payments across retail channels and digital channels is highly desirable.   
• You have a detailed understanding of the Japanese market, consumer trends, and remittance business overall.
• Strong communication, negotiation, presentation and listening skills required.  Able to gain the trust and confidence of clients.  Comfortable handling multiple assignments; identify and accomplish priorities in order of importance; able to promptly adjust actions based on changing priorities.
• Previous experience in outside sales or service of consumer products or financial services is a plus.   Good knowledge of products and agents’ industry/market, and good business/financial understanding.
• You can speak fluent Japanese and English and able to bridge the gap between American and Japanese style business practices.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Japan specific benefits include:  

• Transportation allowance
• Vacation Leaves
• Medical Insurance coverage for you and your dependents (subject to policy conditions)
• Employee Assistance Program
• Global Recognition and Rewards Programs

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-ES1                                                                                         

Estimated Job Posting End Date:

12-05-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.