Product Owner, product strategy

Product Owner, product strategy

Are you customer obsessed and passionate about building products and experiences that support the financial needs of a global population? How about offering up your technical skills in a business that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Product Owner, product strategy.

Western Union powers your pursuit. 

The Product Owner has a significant role in realizing the vision of the product strategy and ensuring that products and services are developed with the needs of our customers in mind. This role has significant relationships and responsibilities outside the local team, including working with product, design, technology, program, business, regions, marketing, compliance and legal.

Role Responsibilities

• Hands on experience in both upstream product and service definition, and downstream product development and execution. 
• Ability to own and build 0-1 products/features while working backwards from a delightful customer experience.
• Should be a proponent of Simplicity across the customer experience and processes.
• Working with UI/UX teams to bring engaging user experiences to life. 
• Experience using agile scrum methodology drafting business requirements, prioritizing features, authoring user stories and acceptance criteria, and collaborating with cross-functional team members.
• Assessing opportunities by identifying ROI, define key performance indicators and partner with analytics team to measure success. 
• Understanding product alternatives and working with multi-disciplined teams to understand trade-offs and put value on alternatives. You will define and document product requirements, features, and functionality. 
• Manage products through the product development lifecycle ensuring that proper alignment and approvals are obtained from Legal, Compliance and Privacy.
• Coordinate with our global operations and marketing teams to ensure successful GTM execution.

Role Requirements

• 5 years of professional experience, with previous work experience as a Product Owner for 2–4 years.

• Good understanding of the Product Development Lifecycle. Strong understanding of data driven technical product management. Good understanding of how mobile apps and web systems work with basic knowledge of systems design.
• Excellent organizational and time management skills.

• Sharp analytical and problem-solving skills. Provide ongoing analysis on product effectiveness using a data driven approach. 
• Experience required with agile tools and the ability to systemically apply them for consistency and agile metrics tracking.

• Understanding of complex product environment and dependencies.

• Strong communication skills with ability to interact with cross-functional roles.

• Mentoring, coaching, and team building skills. In-depth knowledge of Agile process and principles.

• Strong ability to assess risk and apply risk management practices in managing technical product development initiatives.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Mexico specific benefits include: 

• Grocery voucher.
• Savings fund.
• Insurance for Major Medical Expenses, Vision, Dental.
• Online medical insurance 24/7.
• Special days for marriage or concluding an academic degree.

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-GGC #LI-Hybrid

Estimated Job Posting End Date:

07-18-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.