Key Account Manager

Key Account Manager – Peterborough, United Kingdom

Are you an experienced Key Account Manager with the ability to, not only manage, but also actively develop strong strategic partnerships with clients? Do you have an interest in Financial Markets and international business? Join Western Union as a Key Account Manager.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

You will be responsible for proactively managing and growing a portfolio of key accounts and partnerships. You’ll be expected to create and execute a portfolio strategy to ensure overachievement of targets to drive long-term growth. You’ll need to develop a deep knowledge of our client’s business and their objectives to increase client satisfaction, brand optimization and revenue growth. You’ll identify and drive upsell opportunities to maximize client performance through a consultative sales approach.

To be successful in this role, you will need to bring key account management experience with strategic clients in combination with a strong commercial focus, and a proven track record in attaining/exceeding revenue targets. Knowledge of financial markets, and experience in foreign exchange or cross-border payments is also highly desirable. You’ll be motivated, detail-orientated and comfortable in a fast-paced and target driven environment, where change is embraced in order to continuously improve as an organization and for the benefit of our customers.

IMPORTANT NOTE: Following the Western Union Business Solutions divestiture announcement on August 4, 2021, recruitment efforts will continue for this position on behalf of Western Union. However, as part of the divestiture agreement, this position will transition to the purchasing company should the transaction conclude. The hiring team will be able to answer any questions you may have.

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

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