Compliance
Director, Enterprise Risk Management
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Now Hiring: Director / Senior Manager, Enterprise Risk Management
We're seeking an experienced Enterprise Risk Management (ERM) leader to play a pivotal role in developing, implementing, and enhancing a company-wide risk management program within a highly regulated financial services environment.
In this role, you will partner closely with executive leadership to identify, assess, monitor, and report key enterprise risks while helping shape a strong risk culture across the organization. This position has significant visibility with senior management, executive committees, and Board of Directors.
Role Responsibilities:
✅ Lead the development and evolution of the Enterprise Risk Management Framework and Risk Appetite Statement
✅ Design and manage the Enterprise Risk & Control Self-Assessment (RCSA) Program
✅ Develop executive-level risk reporting, dashboards, KRIs, and risk registers
✅ Drive implementation of Integrated Risk Management tools and reporting capabilities
✅ Partner with business leaders to identify, assess, mitigate, and monitor enterprise-wide risks
✅ Lead enterprise risk training programs, workshops, and Risk Champion initiatives
✅ Present risk insights, emerging risks, and recommendations to Executive Risk Committees and senior leadership
✅ Oversee risk governance documentation, policies, frameworks, and procedures
✅ Support regulatory reporting and risk management submissions
✅ Mentor and develop a high-performing risk team while fostering a culture of accountability and continuous improvement
✅Risk and Controls Self-Assessment Procedure, etc.)- Support adoption and application of risk policies and procedures throughout the organization in a manner that practically supports each relevant function People Management
Role Requirements
- Bachelor’s degree in risk management, Finance, Accounting, Business Administration, Economics, or a related field required; advanced degree (MBA, Master's, or equivalent) preferred.
- 12+ years of progressive experience in enterprise risk management, operational risk, compliance, audit, financial services, or related risk disciplines, with significant leadership responsibility.
- 5+ years of experience leading enterprise-wide risk management programs within a complex, highly regulated organization.
- Proven track record partnering with executive leadership teams and presenting risk matters to senior management, executive committees, and Boards of Directors.
- Proven ability to influence and build consensus across business lines, corporate functions, and the three lines of defense.
- Demonstrated success leading, developing, and mentoring high-performing teams and fostering a strong risk culture.
Preferred Certifications
- Preferred Certifications Certified Risk Management Professional (CRMP) (CPA), (CIA), (FRM) or
- Other relevant risk, governance, compliance, or audit certifications
Work Shift
HYBRID – Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your United States -specific benefits include:
· Paid Time off.
· Medical, Dental and Life Insurance
· Parental Leave
· Global Adoption Assistance
· 401K plan
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Other Details
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-AA1 #LI- Hybrid
Estimated Job Posting End Date:
11-30-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Our customer is at the heart of everything we do. Learn more:
Apply Today!

About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union Listens

We hold employee surveys through our employee engagement tool, Western Union Listens, benchmarking our results against global peers. We use the results to continually improve our culture and workplace, and encourage managers to review, discuss, and take action on survey findings with their teams.


Western Union Game Changers Global Recognition Program
Recognition is a critical link to performance, inclusion, diverse ideas, and fostering a workplace where our employees connect, show their appreciation, and feel valued. At Western Union, our recognition is about moments that matter.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.


