IT, Management Information Systems
Manager, Solution Engineering(Java Backend, AWS)
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Role Responsibilities
The Manager – Solution Engineering is responsible for designing and delivering scalable, secure, cloud-native solutions across digital banking, wallets, cards, and payment platforms. This role provides technical leadership for solution delivery, collaborates closely with business and engineering teams, and ensures solutions align with architectural standards, operational requirements, and business objectives.
Solution Architecture & Design
- Design end-to-end solutions for digital banking, wallet, card issuing/processing, and payment systems.
- Contribute to cloud-native architectures on AWS, leveraging managed services to achieve scalability, resiliency, and security.
- Design API-first and event-driven solutions supporting real-time and batch transaction processing.
- Ensure appropriate separation of concerns across channels, orchestration, domain services, ledger, and settlement components.
- Participate in architecture reviews and ensure solutions align with enterprise architecture, security, and compliance standards.
- Collaborate with product, engineering, and operations teams to translate business requirements into technical solutions.
Banking & Payments Domain Expertise
- Apply domain knowledge across:
- Digital Banking platforms
- Wallet and stored-value systems
- Card issuing, authorization, clearing, and settlement
- Domestic and cross-border payment systems
- Support solution designs addressing funds availability, settlement, reconciliation, and accounting requirements.
- Ensure solutions comply with regulatory, audit, and operational requirements.
- Work with Risk, Compliance, and Operations teams to incorporate controls, traceability, and monitoring into solution designs.
Team Leadership & Delivery
- Lead and mentor solution engineers, fostering engineering best practices and technical growth.
- Drive technical execution across projects, ensuring quality, scalability, and maintainability.
- Support estimation, planning, and prioritization activities for solution delivery.
- Promote engineering excellence through design reviews, knowledge sharing, and continuous improvement initiatives.
Required Qualifications
Technical
- Strong experience with AWS Cloud, including services such as:
- Compute (EC2, ECS/EKS, Lambda)
- API & Integration (API Gateway, Event Bridge, SQS, SNS)
- Data (RDS, PostgreSQL, DynamoDB)
- Security & Monitoring (IAM, CloudWatch, CloudTrail)
- Experience designing API-driven and event-based architecture.
- 9+ Years of strong software architecture design skills.
- Strong experience in Java programming including, Servlets, JDBC, JMS, Spring, Spring JDBC, JEE & Eclipse IDE.
- Knowledge of relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra) databases.
- Solid understanding of distributed systems, scalability, and resiliency patterns.
- Experience with CI/CD pipelines and infrastructure-as-code practices.
Domain
- 7+ years of experience in banking, fintech, or payments technology.
- Experience working with Digital Banking, Wallets, Cards, and Payments platforms.
- Understanding of payment processing lifecycles, ledgering, settlement, and reconciliation concepts.
- Experience operating within regulated environments and compliance-driven organizations.
Preferred Qualifications
- Experience with real-time payment systems and local payment rails.
- Exposure to cross-border payments and multi-currency solutions.
- AWS certifications (Solutions Architect or equivalent).
- Experience supporting modernization of banking or payment platforms.
- Prior experience leading engineering teams and delivering large-scale platform initiatives.
Work Shift
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your India specific benefits include:
- Employees Provident Fund [EPF]
- Gratuity Payment
- Public holidays
- Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
- Annual Health Checkup
- Hospitalization Insurance Coverage (Mediclaim)
- Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
- Cab Facility
- Relocation Benefit
Other Details
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-MT
Estimated Job Posting End Date:
07-22-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Our customer is at the heart of everything we do. Learn more:
Apply Today!
About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union Listens
We hold employee surveys through our employee engagement tool, Western Union Listens, benchmarking our results against global peers. We use the results to continually improve our culture and workplace, and encourage managers to review, discuss, and take action on survey findings with their teams.
In 2024, the employee participation rate reached 84%.
Western Union Game Changers Global Recognition Program
Recognition is a critical link to performance, inclusion, diverse ideas, and fostering a workplace where our employees connect, show their appreciation, and feel valued. At Western Union, our recognition is about moments that matter.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.
