Compliance
Senior Analyst, Change Analyst (Fixed Term)
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Senior Analyst, Change Analyst (Fixed Term) – Sydney, Australia
The Senior Analyst – Change Analyst is responsible for supporting change initiatives and deliverables within risk and compliance, in line with legislative requirements, regulatory expectations and industry better practices.
The role will be as a key subject matter expert in supporting the required uplift to internal policies, programs, procedures and/or processes, to enable Western Union to successfully deliver compliance outcomes that are regulatory aligned, operationally effective, defensible to regulators and/or auditors, and sustainable over time.
The role will include providing support with respect to the necessary governance, documentation and stakeholder engagement, and considering relevant integration into upstream and downstream AML/CTF controls and decision-making.
An opportunity to join Western Union’s Compliance Team on a full-time basis for a 12-month period.
Role Responsibilities:
Compliance transformation delivery and change execution
- Support specific obligation-focussed change design and delivery, ensuring alignment to legislative and regulatory expectations.
- Provide subject matter expertise to support required enhancements to relevant compliance policies, programs, procedures and/or processes.
- Translate regulatory and risk requirements into clear, executable changes across people, process, governance and technology.
- Support the accountable change lead with key responsibilities such as managing scope, roadmap, milestones, dependencies and delivery artefacts.
- Support cross‑functional delivery across local, regional and global compliance, risk, operations, technology, data and business teams.
Governance, approvals and risk ownership support
- Assist in preparing for governance forums to support senior management review, challenge and approval of the in-scope deliverables and changes.
- Assist in preparing high‑quality papers and recommendations for executive committees and Board‑level risk forums to support effective and efficient decision-making.
- Assist in maintaining clear audit trails for all delivery artefacts and decision-making, including senior management accountabilities, stakeholder consultation and engagement, decision records and version control.
Capability embedment and regulatory and audit readiness
- Support change management activities to embed the uplifted deliverables into business‑as‑usual operations.
- Support targeted training and uplift of capability across first and second line teams on the relevant risk and compliance concepts, methodologies and decision use.
- Ensure the uplifted deliverables are fully documented, auditable and defensible in regulatory reviews and independent audits/assessments.
- Support the local, regional and global compliance teams in their response to findings, issues and/or recommendations relating to change design and implementation.
- Support cultural adoption so that the implemented changes are actively utilized by the business in risk‑based decision‑making, as opposed to being treated as static compliance artefacts.
Role Requirements:
- Bachelor’s or master’s Degree preferred. Professional certifications in AML/CTF or risk management (e.g. CAMS or equivalent) highly desirable.
- At least 3+ years of experience in AML/CTF compliance. Experience working in a regulatory setting will be highly desirable.
Additional Skills:
- Experience delivering complex regulatory or financial crime change programs within a regulated institution.
- Practical knowledge of AML/CTF legislative requirements, concepts and frameworks.
- Governance, stakeholder management and executive communication capability.
- Experience delivering change uplifts in response to regulatory reform, enforcement action or supervisory remediation.
Work Shift
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Australia specific benefits include:
- Life / Accident Coverage
- Superannuation Plan
- Paid Time Offs
- Employee Wellness
- Global Recognition and Rewards Programs
Other Details
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-ES1 #LI-Hybrid
Estimated Job Posting End Date:
06-30-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Our customer is at the heart of everything we do. Learn more:
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About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union Listens
We hold employee surveys through our employee engagement tool, Western Union Listens, benchmarking our results against global peers. We use the results to continually improve our culture and workplace, and encourage managers to review, discuss, and take action on survey findings with their teams.
In 2024, the employee participation rate reached 84%.
Western Union Game Changers Global Recognition Program
Recognition is a critical link to performance, inclusion, diverse ideas, and fostering a workplace where our employees connect, show their appreciation, and feel valued. At Western Union, our recognition is about moments that matter.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.
