IT, Management Information Systems
Associate Manager / Tech Lead
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Role Responsibilities
As an experienced Technical Manager, you will lead and oversee multiple engineering teams working on Angular and Java-based applications. The ideal candidate will have a strong background in software engineering, with a solid understanding of both front-end (Angular) and back-end (Java, Spring Boot) technologies. While this role is not highly hands-on, the Technical Manager should be able to provide technical guidance, drive best practices, and ensure successful project delivery through effective team leadership and cross-functional collaboration.
Team Leadership & People Management
- Lead, mentor, and develop multiple engineering teams working on Angular and Java technologies.
- Foster a culture of collaboration, innovation, and continuous improvement.
- Conduct regular 1:1s, performance reviews, and career development discussions.
- Support recruitment, onboarding, and training of new team members.
Technical Oversight
- Provide high-level technical direction and architectural guidance for Angular and Java projects.
- Ensure adherence to coding standards, best practices, and organizational guidelines.
- Facilitate technical discussions, design reviews, and solution evaluations.
- Stay informed about emerging technologies and industry trends relevant to the tech stack.
Project & Stakeholder Management
- Collaborate with product managers, business analysts, and other stakeholders to define project requirements, scope, and deliverables.
- Oversee project planning, estimation, prioritization, and resource allocation.
- Track project progress, manage risks, and ensure timely delivery of high-quality solutions.
- Communicate project status, challenges, and achievements to senior leadership and stakeholders.
Process Improvement
- Drive adoption of agile methodologies (Scrum/Kanban) and continuous delivery practices.
- Identify and implement process improvements to enhance team productivity and software quality.
- Ensure proper documentation of architecture, processes, and best practices.
- Promote knowledge sharing and collaboration across teams and departments.
Role Requirements
- Bachelor’s or master’s degree in computer science, Engineering, or related field.
- 10+ years of experience in software engineering, with at least 3 years in technical management or leadership role.
- Solid understanding of Angular (front-end) and Java/Spring Boot (back-end) technologies.
- Experience managing multiple teams or large-scale projects in a complex organization.
- Strong leadership, communication, and interpersonal skills.
- Proven ability to drive technical excellence and deliver results through others.
Preferred Qualifications
Experience in large organizations with distributed or cross-functional teams.
Exposure to cloud platforms (AWS, Azure, GCP) and DevOps practices.
Familiarity with microservices architecture and modern software delivery pipelines.
Work Shift
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your India specific benefits include:
- Employees Provident Fund [EPF]
- Gratuity Payment
- Public holidays
- Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
- Annual Health Checkup
- Hospitalization Insurance Coverage (Mediclaim)
- Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
- Cab Facility
- Relocation Benefit
Other Details
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-MT #LI-Hybrid
Estimated Job Posting End Date:
03-14-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Our customer is at the heart of everything we do. Learn more:
Apply Today!
About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union Listens
We hold employee surveys through our employee engagement tool, Western Union Listens, benchmarking our results against global peers. We use the results to continually improve our culture and workplace, and encourage managers to review, discuss, and take action on survey findings with their teams.
In 2024, the employee participation rate reached 84%.
Western Union Game Changers Global Recognition Program
Recognition is a critical link to performance, inclusion, diverse ideas, and fostering a workplace where our employees connect, show their appreciation, and feel valued. At Western Union, our recognition is about moments that matter.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.
