IT, Management Information Systems
Senior Manager, Software Engineering
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Role Responsibilities
As a Senior Manager based in Pune, you will drive our technology forward in Compliance area in a Global Product Engineering Organization. You will also –
- Lead and manage a team of engineers to deliver high-quality, innovative solutions in the payments industry.
- Collaborate with cross-functional teams, including product managers, designers, and other engineers, to drive technology forward.
- Develop and maintain a strategic roadmap for technology development, in line with company goals and industry trends.
- Mentor and coach team members to foster a culture of continuous learning and growth.
- Ensure timely and successful delivery of projects by effectively managing resources, timelines, and budgets.
- Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development
- Stay up-to-date with emerging technologies and industry developments, and incorporate them into the company's technology strategy.
- Take ownership of technical decisions, balancing short-term and long-term business objectives.
- Foster a positive and collaborative work environment, promoting open communication and knowledge sharing.
- Conduct performance evaluations and provide regular feedback to team members.
- Identify and mitigate potential risks and issues that may impact project delivery. Represent the Org in internal events and conferences, showcasing our technology and thought leadership.
- Collaborate with senior leadership to achieve departmental and company-wide goals.
- Uphold the company's values and promote a culture of diversity and inclusion.
Role Requirements
- 12+ years of professional experience with 6+ years in a leadership role.
- Proven ability to understand the business and ability to contribute to technology direction that drives measurable business improvements
- Excellent decision-making, communication, and collaboration skills
- Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, and OOA/D
- Demonstrated experience in modern programming languages (for example, Java/C++) and design patterns
- Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards
- Team player with strong analytical, verbal, and written communication skills
- Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure
- Hands-on experience in building a microservices based architecture and platform developed and deployed at scale
- Hands-on experience in building high performance and large-scale real-time systems that scale to billions of transactions per day
- Experience in creating and consuming RESTful and SOAP based web services
- Experience with HTTP, XML, JSON, Node JS, JavaScript
- Hands-on experience in Java/J2EE, XML, Client and Server side Web technologies, Web Services
- Experience developing data-ingesting applications using an industry standard RDBMS. NoSQL experience
- Experience in designing, developing, and deploying Agentic AI systems to streamline and automate complex global operational workflows
- Proven ability to leverage Generative AI tools and platforms to significantly enhance engineering productivity
- Experience with agile development methodologies with Test Driven Development (TDD) and CI (Continuous Integration)/CD (Continuous Delivery)
Work Shift
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your India specific benefits include:
- Employees Provident Fund [EPF]
- Gratuity Payment
- Public holidays
- Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
- Annual Health Checkup
- Hospitalization Insurance Coverage (Mediclaim)
- Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
- Cab Facility
- Relocation Benefit
Other Details
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-AK1 #LI-Hybrid
Estimated Job Posting End Date:
03-27-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Our customer is at the heart of everything we do. Learn more:
Apply Today!
About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union Listens
We hold employee surveys through our employee engagement tool, Western Union Listens, benchmarking our results against global peers. We use the results to continually improve our culture and workplace, and encourage managers to review, discuss, and take action on survey findings with their teams.
In 2024, the employee participation rate reached 84%.
Western Union Game Changers Global Recognition Program
Recognition is a critical link to performance, inclusion, diverse ideas, and fostering a workplace where our employees connect, show their appreciation, and feel valued. At Western Union, our recognition is about moments that matter.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.
