Finance
Core Financial Technology Support Specialist – Vilnius, Lithuania
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Core Financial Technology Support Specialist – Vilnius, Lithuania
Are you looking to build a career in the financial services sector? Are you analytically minded with impeccable organization skills? Can you communicate complex financial and technical information to a generalist audience? Join Western Union as a Core Financial Technology Support Specialist.
Western Union powers your pursuit
Join our Corporate Systems Support team, where you will help develop, maintain, and support the IntelliMatch (FIS) application along with other core corporate financial systems. In this role, you will play a key part in enhancing system functionality to meet new business needs and global expansion, administering security across settlement and financial platforms, and supporting the critical month‑end close process for Western Union’s financial reporting.
Role Responsibilities
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Provide operational support for IntelliMatch reconciliation systems and other corporate financial platforms, including root cause analysis, incident management, alert monitoring, and failure investigation.
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Administer security across various settlement and financial systems and support the month‑end close process for Western Union financials.
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Participate in and deliver system enhancements, upgrades, and other system-related projects.
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Collaborate with and support both third‑party service providers and global system users.
Role Requirements
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Academic background or equivalent experience in Information Systems, Mathematics, Statistics, Process/Industrial Engineering, or a related field; additional education or experience in Economics or Accounting is a plus.
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Experience with ticketing systems is preferred.
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Previous experience supporting financial or corporate systems.
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Basic SQL skills, including daily use of SQL and Excel, and the ability to read SQL scripts.
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Experience with IntelliMatch and other corporate financial applications.
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Knowledge of business process mapping and project requirements definition is desirable, enabling participation in strategic initiatives (e.g., stablecoin programs, integration of acquired companies, and other key initiatives aligned with IntelliMatch).
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High level of accuracy, attention to detail, and a proactive approach to problem solving.
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Ability to multitask, work independently, and maintain accuracy under pressure.
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Strong communication and collaboration skills, with the ability to work effectively in English across diverse teams.
Work Shift
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Lithuania specific benefits include:
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Private Health Insurance (3 options)
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Life and Accident Insurance
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Additional days off
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Wide variety of discounts and special offers
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Free Fitness facilities
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Volunteering activities
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Referral program
Salary
The monthly gross base salary range is 2,314 – 3,391 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.
Other Details
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
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Estimated Job Posting End Date:
04-17-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Our customer is at the heart of everything we do. Learn more:
Apply Today!
About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union Listens
We hold employee surveys through our employee engagement tool, Western Union Listens, benchmarking our results against global peers. We use the results to continually improve our culture and workplace, and encourage managers to review, discuss, and take action on survey findings with their teams.
In 2024, the employee participation rate reached 84%.
Western Union Game Changers Global Recognition Program
Recognition is a critical link to performance, inclusion, diverse ideas, and fostering a workplace where our employees connect, show their appreciation, and feel valued. At Western Union, our recognition is about moments that matter.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.
