Director, Product – Payments Funds In APAC

Director, Product – Payments Funds In APAC – Singapore

​​We are seeking an experienced Director of Product to lead the regional execution and evolution of our funds-in payments strategy for the Asia-Pacific (APAC) region. This role will oversee a high-performing product team focused on expanding and optimizing our network of payment methods, critical to driving both near- and long-term growth for Western Union.

As a key member of the global Payments Product organization, you will shape and execute strategic initiatives that deliver innovation, efficiency, and market competitiveness. Your work will be grounded in competitive analysis, industry trends, business goals, and strategic partnerships, with a focus on enabling seamless, compliant, and cost-effective customer experiences across the region.

Western Union powers your pursuit.

Role Responsibilities

• Responsible for leading a team of product managers tasked with the inception, discovery, solutioning, development, testing, roll-out, and maintenance of a product or platform.
• Prioritizes work for more junior members of the product team, directs the team’s efforts around run, grow, and transform-type programs and initiatives.
• Shapes and evolves the way of working for the product team by establishing high-performing stakeholder relationships with adjacent functions, and by refining agile and end-to-end PDLC practices.
• Creates the conditions under which product teams can thrive by shaping our people/talent, process/procedure, product, and technology strategy. Ideates and pilot’s innovative ways of fulfilling our product mission.
• Owns the product/platform roadmap and continuously makes priority decisions based on business cases, market, user, and customer impacts. Acts as steward to the investment made into our platforms by calling out risks and managing the total cost of ownership for any given capability. Establishes market positioning objectives for complex products and platforms.
• Continuously educates the product team, as well as internal and external stakeholders on the vision, mission, current and desired future state of our products and platforms.
• Prepares executive reporting around KPIs and OKRs. Is responsible for the performance of our product teams, incorporates short and longer-term professional development goals on the team and team member level.
• Sets an example of Western Union’s values around engagement and inclusion.
• Acts as a change agent and driver of innovation.

Role Requirements

• 7–10 years of product management experience in financial services—preferably within payments—plus 5+ years managing teams.
• Strong ability to leverage customer insights, market trends, and data to inform and execute product strategy.
• Undergraduate or graduate degree in business, engineering, or a related field.
• Excellent leadership, communication, and stakeholder management skills.
• Proven expertise in both strategic and tactical product management, with hands-on experience in agile methodologies and full end-to-end PDLC.
• Strong project management skills, including planning, coordination, and execution across complex initiatives.
• Experience in market research and identifying opportunities for product innovation and expansion.
• Communication Skills: Excellent writing and communication skills.
• A robust technological   background and proven problem-solving abilities with a solid understanding of technology and business processes.
• Record of driving measurable impact through product delivery and team development.

Benefits include:
Your Singapore specific benefits include:

• Paid Time Offs
• Employee Assistance Programs
• Global Recognition and Rewards Programs
• Employee Wellness

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws.