Senior Business Analyst, Operations

Senior Business Analyst, Operations – Denver, Colorado (Hybrid)

Does the prospect of working in a global organization in the fight against money laundering motivate you? Are you ready to play a vital role in helping billions of people and businesses to enjoy secure, reliable financial services? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as Senior Business Analyst, Operations.

Western Union powers your pursuit. 

In this role, you will be a member of Western Union’s Financial Intelligence Unit (“FIU”) located within the Global Compliance organization. The FIU assists to mitigate money laundering and terrorist financing risks to Western Union.  This highly visible area is responsible for identifying, escalating, and mitigating money laundering risk related activity. This role operates in the FIU’s Office of Administration and Oversight (OAO).  This team is intended to be an Enterprise-wide function that will serve to provide a variety of support and oversight functions for the FIU. 

Specifically, you will be part of the Data Strategy team that creates automated and ad-hoc data extracts, identifies data tools and methodologies to increase the productivity of the organization, and interacts with multiple business units to fulfill the large data needs of the FIU.  You will also be expected to recognize methods for improving the efficiency of the FIU by assisting in the evaluation of innovative technologies and platforms, developing data visualizations that streamline investigative processes, and potentially building statistical models that could identify risk within transactional data.

Role Responsibilities

• Analyze, design, develop, test, and document automated data extracts and other key data-centric and system related projects.
• Develop ad-hoc queries and provide resulting data to the Financial Intelligence Unit. 
• Build and deliver data visualizations to support investigations and analyses.
• Evaluate and build statistical models that could be used to support the investigative and analytical workflows.
• Develop and improve investigative tools while automating manual processes.
• Develop or assist in the development of accurate documentation for all data procedures and recommend appropriate improvements to the processes.
• Work closely with other parts of the Western Union FIU and/or Global Compliance organization to enhance collaboration and communication efforts.
• Interact with FIU leadership and staff on a cross-functional basis to ensure that internal processes are working as designed and identify improvement opportunities.

Role Requirements

• Bachelor’s degree in Data Analytics, IT, Software Engineering or similar fields are preferred but equivalent job experience of at least 3-5 years will be considered.
• 2+ years of experience querying Snowflake, SQL or Hadoop or related databases and conducting self-service data blending is required.
• 2+ years of experience preparing data for analysis, visualization and mapping on very large datasets using tools such as Alteryx, Tableau, Power BI, etc.is required.
• Experience in Python is preferred.
• Experience with Data Science/Machine Learning projects is preferred.
• Understanding of data types and database query concepts such as joins, unions, aggregation and case statements is required.
• Must have solid communication skills, both written and oral, to explain technical concepts clearly to a wide audience and to translate business objectives into actionable items.
• Detail oriented, excellent organizational skills, ability to multi-task under tight deadlines.
• Ability to work with an elevated level of autonomy.
• Able to take a lead role and provide leadership to others in the department on specific tasks or projects.
• Team player with strong collaborative qualities and a positive demeanor, demonstrated initiative and creative problem-solving skills.
• Ability to work on confidential and sensitive matters with a high degree of professionalism and discretion.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The base salary range is $95,000.00 – 120,000.00 USD Annual USD per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview
process or in an offer of employment.

Your US specific benefits include:

• Paid Time off  
• Medical, Dental and Life Insurance 
• Parental Leave 
• Global Adoption Assistance
• 401K plan

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

05-01-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.