Senior Specialist, Settlement Operations (Maternity cover)

Senior Specialist, Settlement Operations (Maternity cover) – Vilnius, Lithuania
Are you looking to build a career in the financial services sector? Are you ready to bring your customer service, business, and administrative skills to a global organization committed to making financial services accessible to people everywhere? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Specialist, Settlement Operations.

Western Union powers your pursuit.

In this role, you will be part of our Global Settlement Operations team, which handles Western Unions’ business products and serves our agent partners worldwide.

Role Responsibilities

• Responsible for reconciliation processes and completing more complex daily payment operations tasks with high accuracy, ensuring KPI’s are met.

• Providing high quality and timely responses to agent partners and business stakeholders.

• Participating and representing the function in different projects and initiatives.

• Identifying and initiating constant process improvements.

• Ensuring quality control and compliance with company’s rules and regulations.

• Supporting the team with various issues and escalations.

Role Requirements

• Proficient in English, both written and verbal.

• Bachelor or higher education degree in finance, economics or similar area.

• 1-2 years of experience in payment operations, accounts receivable, accounts payable or similar field.

• Solid Microsoft Excel skills.

• Strong communication, problem solving and training skills.

• Comfortable working in a fast-paced, highly structured and deadline-driven environment.

Work Shift
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• ⁠Free Fitness facilities

• Volunteering activities

• Referral program

• Relocation Buddy support upon request

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary
The monthly gross base salary range is 1,812 – 2,500 EUR. This range represents anticipated low and high end of the salary for this position. This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

Other Details
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

03-15-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.