Associate Business Analyst – Vilnius, Lithuania

Associate Business Analyst – Vilnius, Lithuania

Do you want to turn business needs into innovative IT solutions? Are you passionate about business analysis and eager to work in a globally diverse organization? At Western Union, we celebrate unique contributions and empower our teams to thrive. Join us as an Associate Business Analyst and help shape the future of our internal systems.

Western Union powers your pursuit.

As an Associate Business Analyst, you’ll help improve and develop the internal IT systems that keep our business running smoothly. You’ll work closely with teams like Settlement Accounting and Operations and act as the link between them and our IT developers. Your job is to make sure business needs are understood, prioritized, and delivered effectively. This role covers the full IT service lifecycle – from gathering requirements to testing and ongoing support – with a strong focus on internal projects and collaboration.
 

Role Responsibilities

• Collaborate with Settlement Operations, Accounting and Credit teams to gather and document business and technical requirements.

• Translate business needs into actionable user stories, process flows, and data models.

• Act as a trusted liaison between business units and IT development teams to ensure alignment and clarity.

• Drive continuous improvement of internal IT systems for efficiency and scalability.

• Support project managers in planning and delivering IT initiatives.

• Apply ITIL principles to enhance service lifecycle management.

• Participate in system testing, UAT and post-implementation reviews.

• Stay ahead of industry trends and emerging technologies to recommend innovative solutions.

Role Requirements

• Bachelor’s degree in IT, Business Analysis, Finance, Economics, or related fields.

• 1+ years of experience as a Business Analyst, Systems Analyst, or in Settlement/Accounting.

• Strong IT-oriented mindset and ability to learn quickly.

• Open-mindedness and a collaborative approach to problem-solving.

• Excellent communication and interpersonal skills to facilitate effective communication between business and IT teams.

• Fluency in English language and ability to work independently, proactivity.

• Ability to understand, prioritize and manage multiple business requirements from internal stakeholders.

• Passion for delivering excellence throughout the entire IT service lifecycle.

• Experience with Agile tools (JIRA, Confluence) and Visio is an advantage.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
 

Salary

The monthly gross base salary range is 2166 – 4016 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.
 

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
 

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• ⁠Free Fitness facilities

• Volunteering activities

• Referral program

• Relocation Buddy support upon request

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  
 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 
 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
 

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Estimated Job Posting End Date:

10-31-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.