Director, Audit Strategy and Operations (Open)

Director, Audit Strategy and Operations – Atlanta, GA

Are you an organized, hands-on individual with an eye for detail? Are you intuitive to the needs of the senior executives you support and have a strong sense of urgency? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Director, Audit Strategy and Operations.

Western Union powers your pursuit. 

Western Union is seeking a strategic and operations-focused Director of Audit Strategy and Operations to lead key initiatives across audit methodology, risk assessment, SOX compliance, and data analytics. This role oversees internal systems like AuditBoard, manages audit scheduling, drives executive reporting, and partners with EY to ensure SOX compliance. You’ll also support Audit Committee reporting and lead quality assurance and training efforts. Join us to make a global impact through audit excellence.

Role Responsibilities

Internal Audit Strategy, Operations & Support (Chief of Staff to CAE)

• Create and maintain documentation on Internal Audit’s methodology, to include strategy / mission / vision and compliance with the Institute of Internal Auditors (IIA) standards.

• Create project plans and drive the implementation of internal audit strategic initiatives, interfacing with both internal audit teams and internal “client” teams

• Manage the staffing of senior and staff auditors globally, to ensure audit projects are staffed appropriately, while gaining efficiencies and meeting plan objectives.  Establish processes and rules with staffing the pool of auditors, ensure that ultimately, there is a cross-trained population of staff and senior auditors that can effectively work on operational, compliance and / or IT audits.

• Prepare / Draft required reporting in alignment with the Chief Audit Officer, to include weekly executive reporting, Audit Committee preparation, other periodic management reporting

• Manage the annual risk assessment process, in strong collaboration with the Internal Audit Leadership team.

• Maintain Internal Audit’s system, AuditBoard, and ensure its structure aligns with Internal Audit methodology and goals; ensure it facilitates efficiencies in the audit process

• Direct the audit issue follow-up processes; ensure appropriate escalation occurs timely, as necessary.

• Direct a succession planning program, to be aligned with a skills assessment of auditors.

• Maintain and monitor Internal Audit Department goals

• Coordinate internal audit conferences for the department and maintain / build other training courses, as deemed necessary

Internal Quality Assurance Reviews (QARs)

• Enhance and maintain an internal quality assurance program to ensure internal audits are performed in compliance Institute of Internal Auditing (IIA) standards

• Execute the QA program, providing reporting to the Chief Audit Officer and CFO, upon request

• Required to manage one audit annually

SOX Compliance

• Direct the SOX PMO Leader to ensure the program is effective to ensure the scope of key financial control evaluation is adequate

• Develop and maintain a strong business relationship with external audit Partner and management, increasing reliance on Internal Audit’s SOX Compliance results

Data Analytics

• Direct the Data Analytics team, based in Vilnius, Lithuania; provide guidance and direction to ensure productivity and effectiveness of the team’s execution

• Partner with business leaders on special projects and ad hoc analysis used to understand and solve challenges, create new opportunities and identify / mitigate business risks

FX/Owned Store Global Audit Program

• Direct the Global internal audit program for all FX businesses and Company owned stores

• Manage Global FX audit team, based in the UK

Role Requirements

• Bachelor’s degree required in relevant subject area such as business, accounting, finance, etc. Masters degree preferred in a relevant subject area. 

• 10 years of relevant experience in the management of auditing, compliance and/or risk management,

• 3 years of experience managing teams of auditors. 

• Certification required: CPA, CIA, CFE, or equivalent.

• Well versed in internal controls, regulatory compliance, risk management and SOX Compliance.

• Analytical and problem-solving skills should be strong.

• Excellent oral and written communication skills with all levels of management is required.

• Experience in FINTech industry strongly preferred.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional

aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a

 great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The base salary range is $185,000 – 225,000 USD per year, total on target compensation includes a base salary plus a variable target incentive that aligns with individual and company performance.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your
location and note that your recruiter may share additional role-specific benefits during your interview
process or in an offer of employment.

Your US specific benefits include:

• Flexible Time off  

• Medical, Dental and Life Insurance 

• Parental Leave 

• Global Adoption Assistance

• 4% Western Union Contribution to 401K  

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates

the unique backgrounds and perspectives of our global teams while reflecting the communities we

serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex

(including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran

status. The company will provide accommodation to applicants, including those with disabilities, during

the recruitment process, following applicable laws.

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