Information Security Analyst (SOC)

Information Security Analyst (SOC)– San Jose, Costa Rica  

Are you a data expert with a focus on enhancing security? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join the Western Union as Security Analyst (SOC).  

Western Union powers your pursuit.  

We are looking for someone who can solve complex problems creatively while adhering to the most advanced industry standards.   

Role Responsibilities  

• The SOC analyst is responsible for activities relating to monitoring and responding to security events.   

• The SOC analyst receives research, triages, and documents all security events and alerts as they are received.  

• This individual supports multiple security-related platforms and technologies, interfacing with others within the IT organization, as well as other internal business units and external customers/partners.   

• Events will be generated from endpoints, networks, security information and event management (SIEM) systems, threat intelligence platforms, employees, third parties and other sources.  

Role Requirements  

• 3 or more years of professional experience and 2 or more years in technical roles or similar.  

• Hands-on experience with SIEM platforms, threat intelligence systems, security automation and orchestration solutions, IDS/IPS, DLP, and other network and system monitoring tools.  

• Experience analyzing phishing spoofing emails.  

• Knowledge of a variety of Internet protocols is important.   

• Track record of acting with integrity (excellent work ethics), taking pride in work, seeking to excel, being curious and adaptable, sense of urgency, and communicating effectively.  

• Certifications such as CEH (Certified Ethical Hacker) / CompTIA Security+ certification are preferred.  

• Working hours: operating in shifts (06:00 am to 3:00 pm or 10:00 am to 7:00 pm Local Time) or as per business need, including working on weekends on a rotational basis (Saturday and Sunday). 

We make financial services accessible to humans everywhere. Join us for what’s next.   

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.   

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.    

Benefits  

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few  

( https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.  

Your Costa Rica- specific benefits include:  

• Asociación Solidarista  

• In house company doctor services  

• Transportation services options  

• Referral Program award  

• Employee Resource Groups (ERG) and committees to volunteer with  

• Pan American Medical and Life insurance  

• Cafeteria Discounts 

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.    

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.   

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.  

#LI-GGC #LI-Hybrid