Operations
Regional Project Coordinator
LOCATION: CI – Abidjan
TYPE:
POSTED: September 12, 2025
ID: JR0126251 – Cote D'Ivoire – Abidjan
Regional Project Coordinator – Abidjan
The Project Coordinator plays a pivotal role in synchronizing and overseeing projects and tasks across multiple countries in West Africa. You will be responsible for ensuring seamless parallel progress in all African sub-regions. The Project Coordinator analyses potential errors, conducts comprehensive client tests, and tracks feedback. This role demands project coordination skills coupled with a keen eye for optimizing workflows and project efficiencies.
Role Responsibilities
- Monitor daily progress of projects
- Track progress across our African Organization on a daily/weekly basis
- Keep managers updated and in sync on the work being developed for each project.
- Collaborating with other team members to understand requirements and functionalities
- Work closely with Product and Design teams to understand requirements and functionalities
- Align timeline to develop in a coordinated manner.
- Make sure knowledge and best practices are shared in advance.
- Develop and track Project timelines and deliveries
- Track tasks progress through Jira for each Project.
- Develop Jira Dashboards for detailed project status.
- Develop, update and maintain a global roadmap for all projects.
- Identify dependencies with other teams to plan
- Monitor progress and address potential issues or blockers
- Identify potential issues and share with other projects.
- Follow-up on vulnerability reports and ETAs for critical, high and medium tasks to be resolved.
- Keep track of KPIs reports, providing insights into decision making.
- Track Jira to extract KPIs regarding team progress and capacity.
- Understand team’s capacity and each team member’s expertise to reassign to different projects in case of need.
- Prepare a template for team / project reporting to share with stakeholders, leadership team and others.
- Documenting work, communicating and coordinating with the global team about changes
- Keep track of project documentation.
- Follow-up on deployment status and document status of tasks in each stage.
- Communicate important matters and keep everyone updated on major project updates.
- Encourage testing of our apps and retrieve and document feedback
Role Requirements
- 2-4 years of experience coordinating projects
- Bachelor’s Degree in BA or a related field
- Good communication skills
- Knowledge of project management best practices
- Teamwork, problem-solving, adaptability, eagerness to learn, time management,
- Strong Analytical skills
- Strong organizational skills.
- Fluency in English & French
- Travel around Africa may be required
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws.
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About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
