Program Manager, Global Pricing Technology

Program Manager, Global Pricing Technology – Austin, TX or Denver, CO

Are you looking for an opportunity to have a significant impact on key strategies that will drive corporate growth across the globe? Do you have an eye for detail, and strong business acumen? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Program Manager, Global Pricing Technology.

Western Union powers your pursuit.

We are seeking a strategic, detail-oriented Program Manager to drive the successful delivery of a complex, multi-phase internal pricing technology initiative. This role will oversee cross-functional delivery across product management, internal engineering teams, vendor developers, regional business groups, and supporting functions (e.g., operations, data, compliance). The Program Manager will lead program planning, execution oversight, status reporting, and governance activities to ensure aligned, scalable delivery across geographies and teams.  The Global Pricing Technology Program is a top 8 initiative of the company with broad global and executive exposure. 

Role Responsibilities

• Program Leadership & Execution
  • Drive the end-to-end delivery of the global pricing technology program
  • Manage multiple parallel workstreams (tech rollout and adoption, data engineering, application/UI, pricing engine, vendor teams)
  • Create and maintain integrated program plans, roadmaps, and milestone tracking
• Cross-Functional Coordination
  • Serve as the connective tissue across product management, engineering, vendors, and business stakeholders.
  • Manage and monitor interdependencies between workstreams, teams, and sub-projects.
  • Support SDLC process tracking and Jira hygiene in collaboration with product manager and scrum master
• Stakeholder Engagement & Governance
  • Establish and run program governance structures (e.g., SteerCo, workstream standups) that drive results
  • Coordinate executive-level updates, dashboards, and decision-making materials
  • Engage with global stakeholder groups (Europe, North America, APAC) and partner teams (e.g., audit, finance, legal, ops).
• Operational & Project Oversight
  • Track business requests, pricing modernization efforts, and audit actions tied to the pricing technology domain.
  • Ensure clear lines of communication, task ownership, and issue/risk management.
  • Manage program-level documentation, budget, resource allocation, decision logs, and reporting structures.

Role Requirements

• 7+ years of experience in program or project management, ideally within enterprise platforms, internal tools, or pricing systems.
• Proven track record coordinating global or cross-functional technology initiatives.
• Strong organizational and communication skills; able to manage up, down, and across.
• Experience working with Jira, Confluence, project plans, and agile/scrum teams.
• Ability to synthesize complexity and communicate clearly to both technical and business audiences.
• Familiarity with enterprise software development lifecycle and vendor management preferred.

Ideal Candidate Traits

• Highly organized, proactive, and solution-oriented
• Strong attention to detail, timelines, and follow-through
• Comfortable in fast-paced, matrixed environments

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The salary range is $95,400 – $140,000 per year. This role is also eligible to receive a short-term incentive bonus that aligns with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States specific benefits include:

• Family First Program
• Flexible Time Off
• Medical, Dental and Life Insurance
• Student Loan Repayment Program
• Tuition Assistance Program
• Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

08-25-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.