Senior Business Analyst, Digital Settlement

Senior Business Analyst, Digital Settlement – Vilnius, Lithuania

Are you passionate about data? Are you interested in joining a dynamic team that is dedicated to creating a better customer experience? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Western Union as a Senior Business Analyst, Digital Settlement.
 

Western Union powers your pursuit.

The role of Senior Business Analyst, Digital settlement is an instrumental role in Western Union technology organization, taking responsibility of identifying business challenges, analyzing data, and defining IT solutions for Digital settlement. This role bridges the gap between business needs and technology solutions, ensuring that IT initiatives align with business goals. The ideal candidate will have a strong background in financial services, excellent analytical skills, and a proven ability to deliver complex IT projects. We would like our new colleague to operate in a highly collaborative manner across a diverse set of stakeholders and operational owners but also disrupt and overcome a culture of consensus decision making.

Role Responsibilities

• Collaborate with stakeholders from Operations and Accounting to gather, analyze, and document business and technical requirements.

• Translate business needs into functional specifications for IT systems and solutions.

• Lead the design and implementation of technology solutions that improve business processes and performance.

• Conduct feasibility studies, cost-benefit analyses, and risk assessments.

• Facilitate workshops, interviews, and meetings with cross-functional teams.

• Develop user stories, process flows, and data models.

• Support project managers in planning, execution, and delivery of IT projects.

• Ensure solutions meet regulatory and compliance requirements specific to the financial industry.

• Act as a liaison between business units and IT teams, ensuring clear communication and alignment.

• Participate in system testing, user acceptance testing (UAT), and post-implementation reviews.

• Stay current with industry trends, emerging technologies, and best practices in financial services and IT.
   

Role Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration, or related field.

• 5+ years of experience as an IT Business Analyst, Systems Analyst, or Technical Consultant.

• Experience working in large corporations, enterprise IT environments, or regulated industries (finance, healthcare, telecom, manufacturing, and others).

• Strong background in enterprise applications, Oracle ERP, CRM, cloud platforms, and business intelligence systems.

• Strong understanding of financial services operations, products, and regulatory environment.

• Expertise in business process modeling (BPMN, UML).

• Experience with Agile, Scrum, and Waterfall methodologies.

• Proficiency in business analysis tools (e.g., JIRA, Confluence, Visio, SQL) and other Agile tools like Azure DevOps.

• Strong problem-solving and critical thinking skills.

• Excellent communication, facilitation, and negotiation abilities.

• Ability to influence senior executives and lead cross-functional teams.

• Highly adaptable and able to manage multiple complex projects.

• Experience with Oracle Projects application would be a great benefit.

• Certifications such as CBAP (Certified Business Analysis Professional), PMI-PBA, CCBA, or Agile BA are a plus.
   

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
 

Salary

The monthly gross base salary range is 2416 – 4491 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.
 

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
 

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• ⁠Free Fitness facilities

• Volunteering activities

• Referral program

• Relocation Buddy support upon request
  ​

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  
 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 
 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
 

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Estimated Job Posting End Date:

06-30-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.