Leader, Product Design- Asia

Leader, Product Design- Asia

Would you like to play a key role in helping a global financial services company grow their business in Asia Pacific? Are you interested in joining a globally diverse FinTech organization which is passionate about serving customers with omnichannel way of accessing remittance services, building market profile and driving growth?

Join Western Union as a Leader, Product Design.

Western Union powers your pursuit. 

Be motivated by our values: Integrity, Respect, Trust & Innovation.

Role Responsibilities:

The Leader, Product Design will own the overall digital integration efforts across Asia, will be responsible for aligning regional initiatives with our global strategy and delivering exceptional customer experiences. With a key focus on advancing our omnichannel and wallet ecosystem offerings across key send and receive markets the candidate will be the subject matter expert for UI/UX topics and responsible for definition and implementation of a framework for sustainable and modular application design

The Leader will guide product development based on local insights within global style guides. The position also ensures an independent conception and specification of user experience designs while paying attention to business requirements and technical feasibility specific to geography.

You are also in charge of:

• End to end delivery timeline for partner on-boarding to launch
• Building operational policies within Agile product development, procedures and processes methodologies.
• Running product operational forums and liaison with suppliers and vendors.
• Ongoing product development and feature implementation.
• Co-Build & maintain effective product technology road maps and strategies for the payment business.
• Understand and track competitor activities specific to product categories.
• Ensure that the product development plans comply with relevant legal and compliance policies.
• Navigate complex and fast-moving Fintech technology landscape to harness technology opportunities and steer away from threats.
• Enable customer-facing staff with specialist product training and support through Learning & Development.
• Project manage workstreams to bring the product to life.

Other key responsibilities of the job include gathering of requirements and participating in the end-to-end platform requirements. 

Role Requirements: 

To be successful in this role, end- to-end experience in strategic planning & digital integration.

• Past product/business/project experience in similar fintech space; role will also be in-charge of current & future products within the ecosystem.
• Preferred to have a Master’s degree in Tech/Business Administration or similar
• Experience working with cross functional teams across APAC region
• Having an Entrepreneurial mindset

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union aspires to be the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and retail financial ecosystem that help our customers achieve their personal goals. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a rewarding compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. 

Benefits 

You will have access to multiple health insurance options, accident and life insurance, and resources for development and training, in additional to a range of other global employee benefits 
(https://careers.westernunion.com/global-benefits/).

The following additional location-specific benefits also apply (note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment). 

Your Singapore specific benefits include:

• Paid Time Offs
• Employee Assistance Programs
• Global Recognition and Rewards Programs
• Employee Wellness

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

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Estimated Job Posting End Date:

06-30-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.