Manager, Project Management

Manager, Project Management – Pune, MH, India

Are you ready to join a global organization that helps diverse teams stay at the forefront of technology and innovation? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Manager, Project Management.

Western Union powers your pursuit.

As a Project Manager you will lead, independently or with a team of Agile Project Managers, multiple cross functional teams to proactively remove impediments, manage risks, help ensure value delivery, and help drive relentless improvement. You will manage and optimize the flow of value across Agile teams using various tools such as the Program and Solution Kanban’s and other information radiators. 

Role Responsibilities:

• Manage a complex large project or multiple small complex projects within our Payments portfolio.
  Works with the Agile Leaders to define and gather the execution metrics of Epics, PI and Solution Objectives, including PI/Solution predictability.
• Assists with economic decision-making by facilitating Capabilities, Features, and Enablers estimation and the roll-up to Epics (Portfolio)& help manage systemic risks and dependencies; escalate and track systemic impediments.
• Developing comprehensive program plans, budgets and schedules. Managing cross-functional teams and stakeholders.
• Track and manage program milestones & provide input on resources to address critical bottlenecks. Own and drive end-to-end delivery of large-scale initiatives, identify and resolve dependencies, proactively identify and mitigate risks, escalate in a timely manner eliminating issues by managing systemic impediments.
• Encourage collaboration between agile teams and System/Solution Architects and other mutual services. Work with Product, Solution Management and Business Stakeholders to ensure strategy and execution alignment.
• Ensure Project status is up to date in the system of recording, communicate the status at regular intervals to all stakeholders including executive updates.
• Identify communication gaps, handle issues, and provide support to teams balancing opposing priorities.
• Monitor Testing progress ensuring results are reviewed and Facilitate the User Acceptance Testing process, developing rollout plans and procedures.
• Coordinate major feature releases and ongoing delivery of value to customers where multiple teams are involved in development.

Role Requirements:

• Bachelor's Degree; advanced degree desirable.
• Certification SAFe, PMI-PMP, PMI-ACP will be a plus. 
• Minimum of 12 years of progressive experience managing projects in complex retail/consumer financial services organizations with multiple products in payment services, with minimum of 4 years as program manager.
• Experience working in the Payments industry, with knowledge of payments technologies will be add on advantage.
• Substantive understanding of project management methodology; prior experience managing projects within a compliance or technology organization, preferably with Six Sigma disciplines.
• Ability to create change through influence, foster teamwork and orchestrate teams; demonstrate effective interpersonal skills, ability to earn the trust of leadership and business partners.
• Strong customer-centric viewpoint while possessing knowledge of other business units for possible efficiencies.
• Possess excellent communication skills.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-HR1 #LI-Hybrid

Estimated Job Posting End Date:

05-15-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.