Specialist, Agent Compliance

Specialist, Agent Compliance – Vilnius, Lithuania

Have you got what it takes to help us realize our vision of being one of the world's largest FinTech organizations? Do you have the capabilities to help preserve and support our global Agent enrolment process and service all functional units of Agent implementation? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Specialist, Agent Compliance.

Western Union powers your pursuit.

In this role, you will be part of the Agent Services Operations team. Here you will work in a dynamic, multi-faced team that partners with all areas of agent implementation and other globally based functional units to maintain the quality of data and deliver reporting to regulators.

Role Responsibilities

• Conduct checks, including AML compliance on prospective agents.

• Assist through the full AML cycle by identifying areas of improvement in agents’ enrolment packages and providing feedback to business on these agents.

• Review controls to make sure they follow correct procedures.

• Assist in providing improvement to our compliance processes here at Western Union.

Role Requirements

• University degree or equivalent experience.

• Experience in Operations or Compliance is preferable.

• Excellent written and verbal communication skills.

• Good attention to details.

• Analytical thinking and problem-solving skills.

• Strong decision-making skills and a sense of responsibility.

• Customer oriented and proactive mentality approach.

• Be able to prioritize and adapt to changing processes.

• General IT literacy.

• Knowledge of additional languages would be considered as an advantage.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The monthly gross base salary range is 1,400 – 2,058 EUR. This range represents anticipated low and high end of the salary for this position. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• Free Fitness facilities

• Volunteering activities

• Referral program

• Relocation Buddy support upon request

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

05-09-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.