Talent and Learning Coordinator

Talent and Learning Coordinator– Denver, CO (Hybrid)

Are you an experienced, organized, and detail-oriented individual who thrives in a fast-paced, high-performing organization? Do you want to work for a global business that is committed to moving money for the better?  Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Talent and Learning Coordinator!

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position including student visa.

Western Union powers your pursuit. 

The Talent and Learning Coordinator supports the Global Talent and Learning team by managing and coordinating various aspects of talent development and learning programs. This role involves logistical planning, program administration, and collaboration with different departments to ensure effective delivery and tracking of learning and development initiatives. It is integral to executing HR strategies that aim to develop talent, enhance employee engagement, and drive organizational performance.

Role Responsibilities

• Administer Western Union’s learning management system (LMS) and adjunct learning systems, including publication, maintenance, and support of learning assets and events.
• Organize and schedule training sessions, workshops, and other learning events.
• Monitor and evaluate the effectiveness of learning programs and make necessary adjustments.
• Provide support to employees during their learning process, addressing any issues or concerns.
• Manage learning resources, including budget, software licenses, and resource management for Global Talent and Learning.
• Collaborate with external (i.e., Operations) and internal (i.e., HRBP) partners as needed.
• Organize and manage logistics for leadership development programs, including scheduling, venue arrangements, and materials preparation.
• Support the implementation of talent management initiatives, such as performance management, talent review, and succession planning.
• Maintain and update records related to learning programs, track participation, and generate reports on program effectiveness.
• Serve as a liaison between HR and employees, providing information and support regarding learning opportunities and career development.
• Consult with stakeholders to create and refine specific audience profiles to automate curation and assignment of learning content for each audience.
• Project manage multiple initiatives simultaneously.

Role Requirements 

• 2+ years of experience in Talent and Learning
• Bachelor’s degree or relevant work experience
• Excellent interpersonal communication skills (written and spoken) to work effectively with others to understand and resolve needs
• Strong organizational skills, proficiency with HR systems and LMS, and the ability to manage multiple projects simultaneously
• Solid analytical skills to report and evaluate training/talent data
• Solid technical skills to load training courseware, use necessary equipment, and troubleshoot issues
• Solid problem-solving skills with a focus on identifying the root cause
• Strong in the use of the MS Office Suite (Word, Excel, Outlook, and PowerPoint)
• Flexible and adaptive to changing business contexts and priorities
• Integrity and ability to maintain confidentiality
• Experience administering an LMS (Workday preferred).

• Ensures accuracy in program administration and data management.
• Collaborate effectively with team members and other departments.
• Thrives in a fast-paced, dynamic environment and can manage changing priorities.

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.  

Salary 

The base salary range is $60,400 – 80,400 USD per year, total on target compensation includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – specific benefits include:

• Flexible Time off  

• Medical, Dental and Life Insurance 

• Tuition Assistance Program 

• Student Loan Repayment (below manager level only) 

• Parental Leave 

• WU Foundation Gift Match   

• One day volunteer time off 

• $0 Money Transfer Fee Discount Code – Quarterly 

• Recognition Program “Game Changers” 

• Employee Discount Program 

• Global Adoption Assistance 

• Global Scholarship Awards Program 
• 4% Western Union Contribution to 401K  

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.     

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.  

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.”

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Estimated Job Posting End Date:

03-07-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.