Director, Leadership Development

Are you ready to shape the future of leadership at Western Union?

Are you ready to unleash your potential in a global business that is committed to moving money for the better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Director, Leadership Development.

Western Union powers your pursuit.

In this impactful individual contributor role, you will be responsible for designing and implementing leadership development programs that align with our established strategy. You will collaborate closely with senior leaders, HR colleagues, key stakeholders, and external vendors to execute high-quality leadership initiatives. Your ability to create engaging development experiences, support a culture of continuous learning, and drive meaningful business outcomes will be essential to the success of our global transformation.

Role Responsibilities:

• Learning Strategy Oversight – Oversee the learning strategy, design, development, implementation, and management of all internally developed and vendor-provided leadership development initiatives globally.
• Thought Leadership – Provide thought leadership in the field of leadership development, ensuring Western Union remains at the forefront of best practices and innovative approaches.
• Program Evaluation – Evaluate the effectiveness of leadership programs, determine strategies for improvement, and track, monitor, and report progress against plan with agreed-upon KPIs.
• Capability Building – Assess organizational strengths and development gaps to align leadership programs with our evolving business strategy, fostering a culture of development.
• Senior Leadership Collaboration – Partner with senior leadership to identify leadership development needs and create tailored programs that drive high-impact business outcomes.
• Executive Facilitation – Lead and facilitate engaging and effective leadership development sessions for executives, ensuring a high level of participation and learning.
• Stakeholder Engagement – Influence senior leaders and collaborate with HR colleagues, key stakeholders, and business leaders to ensure alignment with talent strategies.
• Vendor Management – Manage external vendors and strategic partnerships to ensure high-quality, scalable leadership development programs.
• Industry Insights – Monitor industry and market trends to continuously enhance leadership development methodologies and strategies.

Role Requirements:

• 10+ years of leadership development experience, including program design, development, project management, and facilitation.
• Bachelor’s degree in a people-oriented field or equivalent experience.
• Advanced facilitation skills with the ability to engage and inspire senior leaders.
• Strategic mindset with the ability to align leadership development initiatives with business goals.
• Ability to work independently and manage multiple projects in a fast-paced, global environment.
• Strong communication and interpersonal skills with experience working effectively with cross-cultural teams.
• Proven experience managing external vendors and leadership training programs.
• Strong stakeholder management skills, including communication, negotiation, influence, and change management.
• A strong sense of ownership and accountability in driving leadership development initiatives.

We make financial services accessible to humans everywhere. Join us for what is next.

Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. We are a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You will have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you are ready to help drive the future of financial services, it is time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The base salary range is $170,000 – $200,000 USD per year, total on target compensation includes a base salary plus long-term and short-term incentives that align with individual and company performance.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – specific benefits include:

• Family First Program
• Flexible Time off
• Medical, Dental and Life Insurance
• Tuition Assistance Program
• Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

02-26-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.