Officer I, AML Compliance (US/Intl)

Officer I, AML Compliance (US/Intl) – Santa Ana, Costa Rica 

Does playing a critical role in protecting customers sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions? Join Western Union as an Officer I, AML Compliance (US/Intl). 

Western Union powers your pursuit. 

Provides support to Western Union and its affiliates to build programs that comply with anti-money laundering, anti-terrorist financing, and anti-fraud laws, as they apply to Money Services Businesse 

Role Responsibilities 

• Perform Program Reviews to determine Agent’s adherence of North America AML/CTF and Anti-Fraud compliance program. Includes providing support and training to Western Union Agents in order to implement an effective AML/CTF and Anti-fraud Compliance program. 

• Escalating compliance related risk matters diligently and in a timely manner. 

• Implementing policies and procedures and working closely with the Global Agent Oversight and Regional Compliance teams who will help you achieve the consistency required. 

• Work in partnership with other groups within the Western Union organization, such as Sales department. 

• Maintain a strong understanding of Western Union's AML and CFT policies and procedures. 

• Stay up-to-date on current AML and CFT trends and regulations 

Role Requirements 

• 1 year of experience in the compliance-related field. 

• Bachelor's degree is preferred in Business Administration, Finance or related. 

• Must be fluent advanced in English (B2+) and Spanish. 

• Desirable knowledge of French 

• Strong communication and interpersonal skills (advanced oral and written). 

• Any compliance certifications is a plus. Ex: ACAMS, CIPLAD, etc. 

• Proficient computing skills with all common Office programs such as: MS Excel, Word, Outlook, Adobe Esign (but not limited to). 

• Customer oriented approach and proactiveness. 

• Strong Analytical and creative problem-solving skills. 

• Time Management. 

• Strong sense of responsibility, attention to detail and ability to focus. 

• Process improvement. 

• Availability to work between 07:00 am and 16:00 pm from Monday to Friday 

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. 

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

Your Costa Rica- specific benefits include: 

• Asociación Solidarista 

• Paid time off including extended maternity leave. 

• In house company doctor services 

• Continuing Education 

• Transportation services options 

• Parking spaces 

• Hybrid model work 

• Flexible Working Schedules if applicable 

• Referral Program award 

• Employee Resource Groups (ERG) and committees to volunteer with 

• Carpooling Program 

• Price Smart membership 

• Pan American Medical and Life insurance 

• Cafeteria Subsidy 

Our hybrid work model 

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.   

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.  

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

#LI-Hybrid #LI-CL1