Manager, Product Delivery

Manager, Product Delivery– Pune, India

Are you an innovative worker who is passionate about product strategy? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Manager, Product Delivery.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

As a Product Manager, you will be responsible for defining capabilities that deliver value as guided by the Product portfolio and by the Sr. Product Manager. You will gather market and user feedback, document requirements, conduct analysis and outline key value proposition options to develop comprehensive go-to-market strategies. You will lead and support the team in the prioritization exercises of the Team Backlog when required and provide leadership to the team by removing roadblocks, dependencies and addressing issues.

For such a pivotal role, you should have a bachelor’s degree or equivalent experience, with at least 7 years of progressive experience in customer-facing product management/strategy, customer experience, or customer operations strategy. You will be personable, inspirational, and full of big ideas, you also need to make sure that they are rigorous, strategic, and detail oriented. It is desirable that you also have experience driving complex quantitative and qualitative analyses with the ability to synthesize strategic implications. Previous experience of lean and agile working methodologies is also desirable.

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

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