Specialist, Payment Processing Operations

Specialist, Payment Processing Operations – Vilnius, Lithuania

Think you can keep operations ticking while motivating your team? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Specialist, Payment Processing Operations.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

You will act as a bank investigator, meaning you will work with inquiries from business partners and banks related to processed customer transactions. You will also work with reconciliation anomalies that require investigation with other departments and banks. You will manage investigation cases in case management system, ensuring prompt and successful case resolution.

Here are some skills, attributes, and qualifications you will have:

• A high school degree is required, post-secondary education in Finance, Accounting, Economics, or Administration is preferred

• Minimum of 2 years of experience within the financial services or payments industry

• Fluency in English is required, additional languages a plus

• Good knowledge of MS Office

• Strong mathematical, analytical, and problem-solving skills

• Ability to work under minimum supervision and be self-motivated to learn quickly

• Ability to pay strict attention to detail while performing repetitive tasks

• Ability to learn quickly and operate in a high-paced, high volume, dynamic environment

IMPORTANT NOTE: Following the Western Union Business Solutions divestiture announcement on August 4, 2021, recruitment efforts will continue for this position on behalf of Western Union. However, as part of the divestiture agreements, and subject to ongoing negotiations, this position may transition to the purchasing company. The hiring team will be able to answer any questions you may have.

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

The annual gross base salary range is 14,099 – 24,171 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.

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