Identity and Access Senior Business Analyst

Identity and Access Senior Business Analyst- Santa Ana, Costa Rica

Do you have a passion for information security? How about unleashing your skills in a hugely successful business that is committed to moving money for better? Are you looking to embark on a unique challenge and really make a difference? Join Western Union as an Identity and Access Senior Business Analyst

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multi-national corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better is enabled by trust and respect

We will look to you to serve as a IAM Senior Business Analyst responsible for providing analysis, reporting, and delivery support for Identity and Access Management initiatives.  You will leverage their experience within IAM disciplines and partner with capability leads, implementation teams, and business partners to gather requirements, onboard applications, gather metrics, and provide status updates for various capabilities and projects across the Cybersec organization.  You will also be a team player, facilitating effective team interactions and fostering a positive work environment, you will be the face of the IAM program, representing core services and capabilities to business partners, application owners, and IT organizations.  You are expected to engage with product teams to plan and complete work through agile sprints in alignment with identified roadmap goals and objectives and provides quality assurance services for deliverables.  Finally, this is a key position to employ strong analytical thinking and effective communication skills to distill complex scenarios into business-friendly descriptions and communicate across multiple layers within the organization.

For such a pivot role you will have a minimum of 3-5 years of professional experience working in a Business Analyst role gathering and documenting requirements and 1-3 years of working experience supporting various IAM disciplines.  Experience with software development life cycle (SDLC) methodologies specific to requirements analysis, business processes analysis and modeling, preparing business design specifications, and logical data modeling is preferred.  You will have Excellent communication skills (written and verbal), including the ability to communicate technical solutions to non-technical staff. 

Join us, and let's connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity.  Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.