Marketing
Pricing & Business Coordinator
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Role Responsibilities
As Pricing & Business Coordinator, you’ll play a key role in supporting the development and execution of pricing strategies across Latin America. You’ll evaluate pricing performance across corridors, countries, payment methods, customer segments, and products to identify opportunities that drive customer acquisition, transaction volume, revenue, and profitability.
This is an opportunity to work at the intersection of pricing, business performance, and growth strategy, leveraging data, competitive intelligence, and financial insights to support commercial decisions across the region. You’ll partner closely with Product, Finance, Marketing, Analytics, and Business teams, helping shape pricing recommendations that balance customer value, market competitiveness, and sustainable business growth.
Pricing Strategy & Optimization
- Develop and optimize pricing strategies for digital channels across Latin America.
- Evaluate pricing performance across countries, payment methods, customer segments, and transaction behaviors.
- Identify pricing opportunities to improve competitiveness, conversion, customer acquisition, and profitability.
- Recommend adjustments to fees, spreads, promotions, and pricing structures based on performance insights and market dynamics.
- Support pricing experimentation and testing initiatives to validate pricing strategies and business impact.
Market Performance Analysis
- Monitor corridor-level performance across transaction volume, revenue, conversion, profitability, and customer adoption metrics.
- Analyze customer behavior and transaction patterns to identify pricing opportunities and business risks.
- Evaluate market trends and competitive positioning across key corridors.
- Develop recommendations to improve corridor performance, customer value proposition, and business outcomes.
Competitive Intelligence
- Monitor competitor pricing structures, promotional activities, and customer offers.
- Identify opportunities and risks based on market and competitive dynamics.
- Develop benchmarking analyses and pricing recommendations to support business decisions.
Forecasting & Business Planning
- Develop business forecasts and scenario analyses to support planning and decision-making.
- Build financial and transaction volume projections considering market trends, seasonality, and competitive dynamics.
- Assess the impact of pricing initiatives on transaction volume, revenue, contribution margin, customer acquisition, and retention.
Cross-Functional Partnership
- Partner with Product, Finance, Marketing, Analytics, and Business teams to support pricing decisions and growth initiatives.
- Present pricing analysis, insights, and recommendations to stakeholders across the organization.
- Support the execution and evaluation of pricing initiatives across Latin American markets.
Role Requirements
Basic Qualifications:
- Bachelor’s degree in Business Administration, Economics, Finance, Accounting, Statistics, Mathematics, Engineering, or a related field.
- 5+ years of experience in Pricing, Revenue Management, Commercial Analytics, Strategy, Finance, Business Intelligence, or related fields.
- Experience developing pricing strategies, financial forecasts, scenario planning, and business cases.
- Experience in fintech, digital financial services, payments, foreign exchange (FX), remittances, money transfer, or related industries.
- Experience working with large datasets and pricing performance analysis across multiple markets.
- Advanced Microsoft Excel skills.
- Experience developing data-driven projections and assessing the business impact of pricing initiatives and recommendations.
- Fluency in English and Spanish, both written and verbal.
Preferred Qualifications:
- Experience in forecasting, financial modeling, business planning, and scenario analysis.
- Experience with SQL, Power BI, Tableau, or similar analytical and business intelligence tools.
- Experience evaluating pricing performance across customer segments, products, payment methods, and geographic markets.
- Experience supporting pricing, commercial, or growth initiatives within regional or multinational organizations.
- Experience developing benchmarking analyses, competitive intelligence, and market performance assessments.
- Experience translating complex datasets into actionable commercial recommendations that drive revenue growth and profitability.
Work Shift
HYBRID – Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your Brazil-specific benefits include:
- Medical (CarePlus) and dental (Privian) assistance: plans with no fixed contribution, with co-participation in consultations and exams
- Life insurance
- Food voucher
- Meal voucher
Other Details
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date:
12-31-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your Brazil-specific benefits include:
- Medical (CarePlus) and dental (Privian) assistance: plans with no fixed contribution, with co-participation in consultations and exams
- Life insurance
- Food voucher
- Meal voucher
Other Details
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Our customer is at the heart of everything we do. Learn more:
Apply Today!

About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union Listens

We hold employee surveys through our employee engagement tool, Western Union Listens, benchmarking our results against global peers. We use the results to continually improve our culture and workplace, and encourage managers to review, discuss, and take action on survey findings with their teams.


Western Union Game Changers Global Recognition Program
Recognition is a critical link to performance, inclusion, diverse ideas, and fostering a workplace where our employees connect, show their appreciation, and feel valued. At Western Union, our recognition is about moments that matter.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.


