Sales
Junior Regional Account Manager – Manaus, Amazonas, Brasil
Overview
At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.
Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.
Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.
Join us as we go beyond and be part of a team that’s redefining what’s possible.
Role Responsibilities
As a Regional Account Manager, you will support the development, management, and growth of a B2B client portfolio across the North and Northeast regions of Brazil. The role combines account management (farming) and business development activities, with strong focus on commercial performance, partner productivity, and results orientation. You will work closely with internal teams and external partners to expand financial solutions offerings, including international remittances, foreign exchange, and Banking as a Service (BaaS), in a dynamic and regulated environment.
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Support the management and development of B2B partners, with a focus on retail chains and financial service providers.
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Contribute to account farming activities by supporting partner performance monitoring and commercial follow-up.
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Assist in commercial negotiations, contract renewals, and the execution of commercial agreements.
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Monitor key performance indicators (KPIs) related to transactions, revenue, activation, and partner performance.
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Prepare basic performance reports, dashboards, and business updates.
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Support partner visits and meetings, providing follow-up and commercial assistance under guidance.
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Assist in the prospecting and onboarding of new B2B partners.
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Work collaboratively with internal teams such as Marketing, Operations, Compliance, Product, Finance, and Technology.
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Support the launch of new products, services, and commercial initiatives in the region.
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Ensure activities comply with internal policies, governance standards, and applicable regulations
Role Requirements
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Bachelor’s degree completed or in progress in Business Administration, Economics, Engineering, Accounting, International Relations, or related fields.
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Residency in Manaus (AM) is required.
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Early career experience or exposure to B2B commercial activities, account management, or business development.
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Interest or basic knowledge in financial services, such as international remittances, foreign exchange, or Banking as a Service (BaaS).
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Familiarity with the North and Northeast regions of Brazil is a plus.
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Basic analytical skills with ability to understand performance indicators and business data.
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Good communication and interpersonal skills.
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Availability and willingness to travel frequently within the North and Northeast regions of Brazil.
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Basic to intermediate proficiency in corporate tools, including Microsoft Excel, PowerPoint, Word, and basic knowledge of Power BI.
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Basic to intermediate English and Spanish.
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Results-oriented attitude, willingness to learn, and proactive mindset.
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Ability to work in a dynamic environment with good organization and prioritization.
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Alignment with company values and ethical standards.
Work Shift
REMOTE – Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. However, due to the nature of this role, there is no specific office location where the employee is expected to report. The employee must align with their manager on other expected in-person collaboration opportunities
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your Brazil-specific benefits include:
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Medical (CarePlus) and dental (Privian) assistance: plans with no fixed contribution, with co-participation in consultations and exams
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Life insurance
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Food voucher
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Meal voucher
Other Details
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date:
04-30-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Our customer is at the heart of everything we do. Learn more:
Apply Today!
About Western Union
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth.
Western Union Listens
We hold employee surveys through our employee engagement tool, Western Union Listens, benchmarking our results against global peers. We use the results to continually improve our culture and workplace, and encourage managers to review, discuss, and take action on survey findings with their teams.
In 2024, the employee participation rate reached 84%.
Western Union Game Changers Global Recognition Program
Recognition is a critical link to performance, inclusion, diverse ideas, and fostering a workplace where our employees connect, show their appreciation, and feel valued. At Western Union, our recognition is about moments that matter.
Get to know Western Union
As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.
