Product Analyst

Role Summary: We are looking for a proactive and detail-oriented Pricing

Product Analyst, Pricing – Denver, CO & Austin, TX

Are you looking for an opportunity to have a significant impact on key strategies that will drive corporate growth across the globe? Do you have an eye for detail, and strong business acumen? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Product Analyst, Pricing.

Western Union powers your pursuit.

We are looking for a standout Analyst to join our Global Pricing Strategy. We are looking for a proactive and detail-oriented Pricing Product Analyst to help shape the evolution of our pricing tools and user experiences.  In this role, you will help define user journeys, translate business needs into requirements, and visualize concepts through mockups and structured documentation.  You will work closely with pricing strategists, product managers, data analysts, and technology teams to ensure our pricing capabilities are intuitive, scalable, and aligned with user workflows across our global organization.  This is an ideal role for someone early in their product, pricing, or design career who thrives at the intersection of design, data, and user enablement. 

Success as the Product Analyst is delivering clarity and cohesion across pricing initiatives by connecting user needs, data inputs, and product requirements, delivering clear and actionable documentation and visuals that enable faster product development and decision-making and supporting the creation of pricing tools that are intuitive, compliant, and valuable to internal users like pricing, revenue management, marketing, sales, and finance teams.

Role Responsibilities

• Document user journeys and pricing workflows, including how users interact with pricing systems, make decisions, and respond to pricing inputs and performance
• Develop wireframes, screen flows, and mockups to visualize pricing interfaces, calculators, dashboards, and user interactions.
• Participate in workshops and whiteboarding sessions to capture ideas and refine product direction
• Support QA/UAT processes by confirming features align with documented requirements and expected behaviors
• Own the creation of training and onboarding materials, such as quick-start guides, walkthrough decks, reference sheets, and FAQ documentation to support internal users

Role Requirements

• 2-4 years of experience in product analysis, UX, business analysis, pricing operations, or related fields—ideally in a financial services setting
• Experience using tools like Figma, Lucidchart, or Excel/Google Sheets to visualize flows and structure requirements
• Excellent written and visual communication skills; able to translate ambiguous ideas into clear, structured deliverables
• Comfortable working with both quantitative data (e.g., pricing rules, rate tables) and qualitative user feedback
• Detail-oriented, curious, and proactive about connecting dots across teams and processes
• Familiarity with pricing tools, financial products, or enterprise workflows is a plus

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The salary range is $80,000 – $110,000 per year. This role is also eligible to receive a short-term incentive bonus that aligns with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States specific benefits include:

• Family First Program
• Flexible Time Off
• Medical, Dental and Life Insurance
• Student Loan Repayment Program
• Tuition Assistance Program
• Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

07-04-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.