Specialist, Site Governance and Engagement

Specialist, Site Governance and Engagement– Santa Ana, Costa Rica

Would you enjoy being responsible for the communication to more than 1,200 employees? Do you want to develop employee engagement strategies and work for a global fintech company? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a Site Governance and Engagement

Western Union powers your pursuit.

We are looking for someone critical to enable employee’s engagement by supporting internal communications across the Costa Rica site. The successful candidate will educate, inform, and motivate the audience while supporting Western Union’s objectives.

Role Responsibilities

• Provide senior content strategy support for internal communications plans.
• Content developer for diverse internal communication channels such as preparing executive presentations, organizational announcements, annual reports, brochures, news releases, and others.
• Develop and deploy strategic stakeholder communications plans as needed for the department.
• Shift assignments based on the needs of the department and seniority.
• Advisor to management and employees in terms of communication skills and best practices
• Assist in the planning and execution of communicational events, meetings, All-Hands, Town Halls and Office Hours.
• Responsible for the governance of the team's communication requests.
• Creation and management of the organization’s intranet sites.

Role Requirements

• Bachelor’s degree in communications, marketing, or a related field.
• 2+ years of experience in developing and implementing communication campaigns.
• Advanced English Skills.
• Strict attention to detail and enthusiasm for collaboration.
• Proficiency with Adobe Creative Suite.
• Strong problem solving and decision-making abilities.
• Proficiency in video editing software.
• Project management experience.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Costa Rica- specific benefits include:

• Asociación Solidarista
• In house company doctor services
• Transportation services options
• Referral Program award
• Fitness room.
• Pan American Medical and Life insurance
• Cafeteria Discounts

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-YV1 #LI-Hybrid

Estimated Job Posting End Date:

05-21-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.