Senior Associate Cloud Engineer

Senior Associate Cloud Engineer – Austin, TX (Hybrid) – 2 OPENINGS!

Do you want to be at the forefront of shaping our global platforms through the standardization and simplification of multiple complex interfacing platforms?  Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Associate Cloud Engineer!

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position, including student visa.

Western Union powers your pursuit. 

In this critical role, you will be part of a team responsible for building infrastructure-as-code pipelines, delivering self-service tooling, supporting internal product teams, and driving platform adoption. These roles are part of a deliberate strategy to elevate our cloud engineering function into a high-leverage, globally distributed capability that improves developer experience, accelerates delivery, and supports long-term scalability.

Role Responsibilities

• Design, develop, and maintain scalable, highly available cloud environments using Infrastructure-as-Code (Terraform, CloudFormation).
• Automate AWS tasks and cloud resource provisioning using AWS Lambda, Step Functions, and SDKs.
• Implement and optimize CI/CD pipelines to enhance deployment efficiency.
• Deploy and maintain containerized workloads using AWS EKS, Kubernetes, and AWS ECS.
• Ensure robust API management using AWS API Gateway.
• Implement data replication, disaster recovery, and backup strategies using AWS Backup.
• Lead incident resolution efforts related to cloud infrastructure and applications.
• Monitor and optimize AWS performance using CloudWatch Log Insights and K9s for EKS troubleshooting.
• Perform data recovery and restoration activities.
• Troubleshoot AWS networking, including DNS, AD, and VPC configurations.
• Manage configuration automation using Ansible.
• Maintain AMI and container image builds with best practices.
• Ensure cloud security by remediating OS & container vulnerabilities and enforcing IAM, SCP, KMS, and VPC security policies.
• Oversee SSL certificate provisioning and management for cloud resources.
• Work closely with application, security, and performance engineering teams to improve cloud infrastructure.
• Participate in architecture and automation planning discussions.
• Document cloud architectures, automation processes, and best practices.

Role Requirements 

• Master’s degree in computer science, engineering, math, data science, or similar field with 2 years of experience OR Bachelor’s degree with 4+ years of experience working with cloud platforms (AWS preferred).
• Experience working with AWS cloud services (EC2, RDS, S3, Load Balancers, CloudFront, Kafka, EMR, EKS, ECS, Route 53, SFTP, CloudWatch, ElastiCache).
• Experience in writing Terraform & CloudFormation scripts.
• Proficiency in Python or Node.js for cloud automation and scripting.
• Experience in container platforms like AWS EKS/Kubernetes, AWS ECS, and API management using AWS API Gateway.
• Strong understanding of container workloads, orchestration, and maintenance.

• Experience in disaster recovery, data replication, and AWS Backup processes.
• Strong troubleshooting experience for AWS service-related issues.
• Hands-on expertise with CloudWatch Log Insights queries.
• Experience in data recovery & restoration activities.
• Strong knowledge of DNS, Active Directory (AD).

• Hands-on experience troubleshooting EKS issues using K9s.
• Experience with Ansible for configuration management.

• Experience in AMI & container image builds for secure, scalable cloud deployments.
• Hands-on experience with CI/CD tools (Jenkins, Spinnaker preferred).
• Strong understanding of DevOps concepts, frameworks, and best practices.

• Experience in cloud security best practices, ensuring secure AWS resource provisioning.
• Expertise in SSL certificate provisioning and management.
• Strong understanding of AWS security policies (IAM, SCP, KMS, S3, VPC endpoints).
• Experience in remediating OS and container image vulnerabilities.

• Strong ability to identify automation opportunities and implement solutions.
• Development experience in Python or Node.js.
• Proficiency in Bash scripting for cloud automation.

• Strong problem-solving and analytical thinking skills.
• Excellent communication and collaboration with cross-functional teams.
• Ability to work independently and drive automation and optimization initiatives.
• Adaptability and eagerness to learn and implement new cloud technologies.

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.  

Salary 

The on-target earning range is $80,000 – $105,000 per year, which includes a base salary and variable target incentive (including short-term) that align with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

 Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – specific benefits include:

• Flexible Time off  

• Medical, Dental and Life Insurance 

• Tuition Assistance Program 

• Student Loan Repayment (below manager level only) 

• Parental Leave 

• One day volunteer time off 

• $0 Money Transfer Fee Discount Code – Quarterly 

• Recognition Program “Game Changers” 

• Employee Discount Program 

• Global Adoption Assistance 

• Global Scholarship Awards Program 
• 4% Western Union Contribution to 401K  

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.     

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.  

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.”

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Estimated Job Posting End Date:

05-07-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.