Manager, Human Resources (Operations; Night Shift) – Quezon City, Philippines

Manager, Human Resources (Operations; Night Shift) – Quezon City, Philippines
Are you looking to play a key role in people organization? Are you ready to unleash your potential in a global business that is committed to moving money for the better? Join Western Union as a Manager, Human Resources (Operations).

Western Union powers your pursuit.
Manages our Global HR Support Center, this role will provide input for annual goals and objectives that support functional success.

Role Responsibilities:

• Joint accountability for the team or the department; quality and delivery of and results (no direct responsibility for financial or resource planning of the area.); adheres to budget and may provide input. Understands and communicates function policies and procedures to team.
• Coordinates team’s activities with function operations. Communicates with other functions, customers and external vendors. Ensures team activities positively influence customer experience and department operations.
• Good understanding of how the team integrates with others in accomplishing the function’s objectives. Monitors team activities to ensure function objectives and initiatives are being supported. Full supervisory responsibilities contributing to the motivation and development of team of primary non-exempt employees.
• Supervisory responsibility for day-to-day activities of a work team or sub-department.
• Recommends and is jointly accountable for Human Resource actions (i.e., hiring, terminating, disciplinary, performance ratings, etc.) for direct reports.
• Ensures essential policies and procedures are followed and resolves issues as they arise.
• Identifies the need for training and development of team members.
• Ability to provide direct support to VP’s and/or multiple Directors.

Role Requirements:

• Bachelor’s in Business Administration, or Human Resources, 6-8 years’ experience, or equivalent.
• Possess good interpersonal and communication skills as well as a strong command in written and spoken English. Additional languages desirable but not required.
• Has an agile ability to work closely with businesses globally; detailed team player and has strong communication & organizational skills.
• Strong knowledge of MS Word, Excel, and preferably PowerPoint.

We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Philippines specific benefits include:

• Paid sick leave and vacation leave.
• HMO coverage with free unlimited dependents from day 1 of employment
• Performance incentive program / Performance Bonus
• Unique incentive program
• Hybrid working arrangement.

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation for Hybrid roles in the Philippines is to work from the office at least 70% of the employee’s working days per month.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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