Business Analyst

Business Analyst – Santa Ana, Costa Rica 

Are you looking to play a key role in helping combat financial crime? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as a Business Analyst. 

Western Union powers your pursuit. 

We are looking for someone who would be part of the team, responsible for reporting and insights to mitigate money laundering, terrorist financing and fraud related risks to Western Union.

Role Responsibilities

• Using advanced data analytics to maintain and design scalable reporting tools to mitigate money laundering, terrorist financing and fraud related risks to Western Union.
• Contribute to a global compliance program by analyzing the accuracy and effectiveness of controls and systems to identify potential issues and areas of improvement.
• Prepare analytic reports and statistical summaries for audit requests and other compliance stakeholders.
• Conduct research and analysis into complex issues concerning patterns and global trends associated with money laundering, terrorist financing, and other potential risks.
• Build automated reports and visualizations to provide key insights into products and compliance controls.
• Forecast the potential impact and effectiveness of new compliance controls.
• Responsible for contributing to internal and external audit responses, forecasts, and other regulatory requests.
• Proposing preventing measures to prevent the failure of certain KPIs.

Role Requirements

• 1+ years of data extraction, preparation and analysis experience is strongly desired.
• Knowledge of Computer Science, Industrial Engineering, Math, Statistics, Data Management, or a related area of study and/or equivalent is desirable. 
• Strong problem-solving and analytical skills.
• High attention to detail and organization.
• Proficient in SQL or similar query languages.
• Ability to set priorities and meet deadlines.
• Advanced Excel (data analysis, visuals, pivot tables, macros).
• Proficient in Power BI, or similar business intelligence tools.
• Familiarity with statistical concepts and analysis.
• Familiarity with Alteryx or similar software. (Preferred)
• Familiarity with Python, R, or a similar coding language. (Preferred)
• You will need excellent verbal and written communication skills (English B2) and a proven ability to work in a fast-paced and high-pressure environment. Strong communication skills to convey fraud insight.

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.  

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

( https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Costa Rica- specific benefits include:

• Asociación Solidarista
• In house company doctor services
• Transportation services options
• Referral Program award
• Employee Resource Groups (ERG) and committees to volunteer with
• Pan American Medical and Life insurance
• Cafeteria Discounts

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-DJ1 #LI-Hybrid

Estimated Job Posting End Date:

01-07-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.