Senior Associate, Digital Risk Analyst (Afternoon shift)

Senior Associate, Digital Risk Analyst (Afternoon shift) – Vilnius, Lithuania

Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you want to join a digital revolution? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Associate, Digital Risk Analyst.

Western Union powers your pursuit.

Role Responsibilities

• We’ll be looking for you to conduct a real-time analysis of transactional and customer records to link unidentified transactions and accounts to known digital fraud patterns.

• It will be up to you to make instinctive and logical decisions with little to no supervision about whether transactions should be canceled or processed.

• This includes contacting customers to verify transaction details when required to prevent customer losses.

• You’ll also be responsible for the administration and data entry of account information following the established guidelines for the organization.

• We are looking for a team member who is self-driven, has great problem-solving skills, and is constantly looking for self-development opportunities.

Role Requirements

• Demonstrated analytical, organizational, and customer service skills.

• Fluency in English is required, written and verbal.

• A proactive, independent individual with the ability to focus on the task at hand.

• Confidence in making instinctual and logical decisions with limited supervision.

• Strong communication skills, self-motivation, and results-oriented approach.

• Intermediate skills in Microsoft Excel are required.

• Schedule flexibility (including afternoon shifts 02:00 PM – 10:30 PM, weekends, and holidays).

It will help you to stand out/succeed if you have:

• Bachelor’s degree (it might be related to Statistics, Applied Mathematics, Technical, Engineering, Business, or other).

• Advanced Excel skills.

• Basic experience with SQL query language.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com.

Salary

The monthly gross base salary range is 1325 – 2266 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania specific benefits include:

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• ⁠Free Fitness facilities

• Volunteering activities

• Referral program

• Relocation Buddy support upon request

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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#LI-Hybrid

Estimated Job Posting End Date:

09-30-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.