Senior Digital Product Writer

Senior Digital Product Writer – Pune, India

Does working for a global FinTech company that is passionate about protecting customers interest you? Are you ready to unleash your potential in a global business that is committed to moving money for better? Join Western Union as a Senior Digital Product Writer.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline and simplification

We’ll be looking to you to assist in the creation, modification, and implementation of content for multiple consumer-facing global alternative channels including web and app properties. You will work within the Global Digital Content organization, which is a truly global team, with colleagues across the globe. The content team is critical to delivering the company’s message across our digital properties (web and app), ensuring that our voice is consistent, on-brand, and contributes to a superior customer experience. You’ll partner with business owners, product and user experience teams, project management, and development to turn requirements into clear, helpful, high-quality product content and UI text.

For such a pivotal role, you’ll ideally have a bachelor’s degree with 6 to 9 years of experience writing digital content in a corporate environment for a consumer audience. You’ll have broad experience applying voice and tone guidelines, editorial style, and creating concise mobile/app content. You’ll have a deep understanding of web content best practices and emerging trends. You’ll bring to the table the ability to work with multiple stakeholders/teams in different countries with different cultural backgrounds. As a qualified candidate, you’ll possess excellent organizational, communication, and time management skills and easily manage multiple projects with challenging deadlines.

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

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