Payments Integrations Senior Leader

Payments Integrations Senior Leader – Santa Ana, Costa Rica

Are you ready to join a team in a global company where you will directly in charge of two operational groups that cover our Payment Products business units? Are you looking to build a career in the financial services sector?  Join Western Union as Payments Integrations Senior Leader.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.  We’re a team of over 10,000 people spanning 200 countries and territories.  We believe when money moves, better things happen.

Better requires process discipline and simplification

We’ll be looking to you to be the leader of our Product Owner groups as in Payments Solutions, specifically for projects related to integrations. You will be responsible for managing vendor relationships resolving day to day issues, and supporting strategic initiatives. You will also report, monitor and optimize payment performance by actively work with the Project Management and Product Owners teams to complete detailed business requirements, assesses impacts of projects, and ensure key tasks are incorporated to project plans. Engage in project releases and user acceptance testing will be key functions on a daily basis • You will also be in direct contact and liaise with the Check Processing, Payments Services and Settlement teams. You’ll be responsible for the deployment and performance of mid-office teams for Payment Products.

For such a detail-driven role, you’ll have over 7 years of experience in business operations,  in-depth knowledge on card payments, bank transfers, and ACH payments, and preferably wallet payments, preferable at a Global Payment- E commerce or Fintech Companies.  You will also have obtained your bachelor’s degree. You will have experience in managing employee relations issues and performance management.  You will have excellent time management and organizational skills and ability to think independently and find ways to solve problems. Strong knowledge required of Payment Gateways, Acquirers, Processors and Associations. Experience managing chargebacks and collections. Proven ability to effectively analyze data and present solid recommendations. You will lead and partner with strong organizational skills and the ability to handle stringent deadlines. Proven ability to work across teams to develop and document business requirements will be also required.

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop.  You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.