Business Intelligence and Database Senior Analyst

Business Intelligence and Database Senior Analyst– Santa Ana, Costa Rica

Do you believe that optimizing business processes can sustain the delivery of better customer services? Are you ready to work for a truly innovative and global organization? Join Western Union as a Business Intelligence and Database Senior Analyst.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process, discipline, and simplification

You will contribute to the effectiveness of global operations teams by ensuring that requirements for strategic projects and programs are captured and solutions are delivered to meet the needs of our internal and external customers. You’ll develop database solutions by defining structure, functional capabilities, security, back- up and recovery specifications. Conduct business analysis activities for small, medium, and large-scale initiatives, from concept to delivery will be essential part of your role too.

We need you to have 4+ years of demonstrable experience as a Database Administrator or Senior Business Analyst with strong knowledge in SQL, in combination with track record of delivering well-documented data requirements, and with extensive experience in Waterfall, Agile, and blended software development methodologies. You will need to bring some People Manager skills through similar previous experiences. You have strong interpersonal, analytical, problem-solving, influencing, prioritization, and decision-making skills, together with the ability to interact and communicate effectively. High English proficiency will be evaluated too.

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package. You will be a whiz with Microsoft Office and good at building relationships with internal & external stakeholders.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status