Telesales Executive

Telesales Executive – Singapore

Are you excited by the prospect of being able to use your prospecting skills to reach out to clients via different channels (LinkedIn, email, phone, etc)?  Would you like to be part of a diverse team working for a global company that offers clients ground-breaking digital solutions? Join Western Union as a Telesales Executive.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

We will look to you to work from a prospect database and call potential clients.  Through questioning and discussion, you will fully establish their foreign exchange processes and needs. You will discuss current issues and raise awareness, then go on to arrange qualified and pre-closed meetings for our sales management team. Using your commercial awareness, you will demonstrate the value of the proposition to the prospective customer, helping you achieve your daily, weekly and monthly targets. You will be responsible for accurately updating and maintaining data and records in alignment with our procedures and service level agreements. You will also provide first-class service to our customers both internally and externally.

In this role, you will have 1+ years of experience in cold calling or related field. You will need the desire to succeed and the motivation to exceed targets. We will need you to use your previous cold calling and prospecting skills to engage with potential customers and identify their business needs with confidence. Using your commercial awareness, you will demonstrate the value of the proposition to the prospective customer, helping you achieve your daily, weekly, and monthly targets.

IMPORTANT NOTE: Following the Western Union Business Solutions divestiture announcement on August 4, 2021, recruitment efforts will continue for this position on behalf of Western Union. However, as part of the divestiture agreement, this position will transition to the purchasing company should the transaction conclude. The hiring team will be able to answer any questions you may have.

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

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