Our core values guide us to serve those that matter most – our customers and each other.
Our values and behaviors are important elements in cultivating a successful and healthy culture. They shape who we are as a company and ground us in our purpose to help people prosper.
Having integrity means, we do the right thing understanding that it starts with us.
We show respect by honoring the dignity and purpose of both our customers and each other in every interaction.
We build trust by assuming best intentions, living up to our commitments, and delivering on our promises.
We believe in innovation and show it by generating ideas for a better tomorrow.
Our behaviors
Customer first
We are passionate about our customers and put them at the center of everything we do.
Drive results
We hold each other accountable and take decisive and informed action to move our strategy forward.
Reimagine everything
We innovate every day, seeking to improve and simplify.
Be bold
We make courageous decisions and follow through. We speak up and challenge what´s possible.
Spend wisely
We responsibly manage our time, money, and resources to achieve the greatest impact for Western Union.
Respect differences
We appreciate and promote diverse perspectives, recognizing their impact. We act with empathy and care.
Lead with intent
We act with purpose and in good faith. We motivate and inspire other through our actions.
Exceed expectations
We work together to treat every moment as an opportunity to excel.
